Teresa Calvo
Modesto, Ca. ***55-8406
OBJECTIVE:
To fill the position you are currently offering, where my exceptional organizational and people skills can be effectively utilized to improve and contribute to your continuing success.
EXPERIENCE:
U.S.P.S.-Remote Encoding Center Oct. 1998 - Oct. 2007
* Operated data conversion equipment in transforming information from source documents to computer input forms.
* Operated conventional keypunch and electronic data entry equipment from source documents to an input suitable for computer processing.
* Performed a mechanical verification of keypunched information.
* Selected correct program format and operation mode for each data entry system job application.
* Prepared and maintained program control cards and jobs processed on keypunch/key verifier equipment for each specific job.
C.H.S.-Methadone Clinic Nov. 1994 - Aug. 1997
* Maintained all aspects of bookkeeping; recorded and oversaw petty cash flow, reconciled cash journals, prepared, balanced and made bank deposits on a daily basis, posted all receivables, utilized my knowledge of credit/debit procedures, verified funds and generated a variety of month-end and year-end financial reports. Also, entered and recorded financial information and statistics into computer system, via a variety of software; including 1-2-3, Word Perfect and Microsoft Office.
* Responsible for generating and maintaining billing system. Handled all forms of insurance billing and verification. Processed all forms of payments. Assessed client/patient information in order to implement payment methods and/or agreements. Researched departmental queries and provided results quickly and accurately in response to the inquirer.
* Edited and/or updated a variety of existing forms; including company rules and regulations. Prepared a variety of statistical information and reports as requested. Ordered and received office supplies and took inventory on a regular basis. Arranged and managed alpha-numeric filing system.
*Cross-trained as Secretary. This included answering multi-line phone, filing, typing, data entry, greeting clients, taking minutes, taking pictures for client identification purposes and creating identification cards for new clients and entering new client information into database accordingly.
* Cross-trained as Intake Coordinator. This entailed a detailed assessment of new clients in order to determine qualification for the Methadone rehabilitation program. Recorded confidential information regarding patient drug use history and other highly sensitive personal information. Formalized new patient chart in an orderly fashion and distributed information with appropriate counselor and medical staff accordingly. Explained rules and regulations to new and returning clients. Explained office procedures and individual treatment program accordingly. Oversaw appropriate routing of client information. Reported number of new clients and other relevant information to Program Director on a regular basis.
* Trained and supervised secretarial position. Participated in the hiring of new employees as needed; including setting up interview date and oral briefing.
Hill Chiropractic Sept. 1993 - Aug. 1994
* Heavy phones, heavy filing, scheduled appointments, assisted patients in filling out new patient forms, collected verified and maintained confidential information.
* Responsible for all aspects of bookkeeping; including petty cash flow, A/R, A/P, journal entries, received and recorded all forms of payment; including cash, checks and credit cards. Reconciled month-end financial reports, balanced and prepared bank deposits and reconciled payments journals as needed.
* Verified and processed all insurance billing. Arranged payment methods/agreements. Explained office procedures as needed. Prepared copies of charts for lawsuit related injuries and/or similar requests in a professional and legal manner.
* Generated a variety of reports. Took inventory and ordered/received supplies as needed. Prepared a variety of letters, memos, requisitions, statements and receipts. Translated for Chiropractor and Spanish speaking patients as needed.
Family Dental Practice May 1989 - June 1991
* Launched new scheduling , filing and billing system. Managed and oversaw all aspects of running front and back office. Solely ran office for approximately one year.
* Heavy phones, filing, data entry, 10-key and processing of all new patients. Greeted and assisted patients as needed. Arranged payment arrangements. Explained treatment procedures as needed.
* Generated all necessary reports; including month and year-end financial reports. Reconciled all cash journals, oversaw petty cash flow, prepared and made bank deposits as needed, posted payments and verified funds for check payments.
* Participated in the hiring process; including compiling and reviewing resumes and/or applications. Arranged times and dates for individual interviews. Assisted in the oral briefing and final determination of the hiring process. Trained and supervised Secretarial position as needed.