Customer Service Sales

Amber Williams

*** ******** ***** **-*• Bronx, New York 10475• 646-***-**** • ****************@*****.***

WORK EXPERIENCE

Lord&Taylor, New York, New York 5/2012- Present

Tracy Reese Specialist

• Provide optimum level of customer service by fulfilling customers’ needs.

• Apply POS knowledge to process needed transactions.

• Ensure ease of customer experience through visual presentation.

• Communicate product and customer feedback to managers.

Starlight Accessories Inc, New York, New York 1/2012-5/2012

Showroom Assistant Freelance

• Organize/maintain showroom and samples.

• Assist in setting up the showroom and working alongside the Director of Sales and clients during Market Week.

• Manage incoming orders and input them into computer.

• Handle multiple requests from clients pertaining to seasonal orders, custom orders, and other duties as needed.

• Heavy follow up with clients and keeping track of inventory in the showroom.

• Administrative duties include answering the phone, filling, and ordering office supplies.

• Follow shipping and deliveries closely.

Diesel, New York, New York 4/2011-1/2012

Sales Associate

•Offering high professional customer service to upscale store.

• Achieving targeted sales goals for the week.

• Understand my clients need and provide suitable clothes that define their style.

• Being open to new ideas and creativity when selling new merchandise.

• Keeping track of restocking inventory and executing perfect close.

OTHER RELEVANT EXPERIENCE

Krupp Group, New York, New York 2/2011-4/2011

Volunteer for New York Fashion Week (Fashion Intern)

•Responsible for sending invites and rearranging seats for the Fashion Shows.

•Assisted the Fashion Director with, pulling clothes for Magazines, Stylist, and etc.

•Merchandising and arranging showroom displays.

•Maintained strong professional relationships with media personnel and organized events.

Instyle Magazine, New York, New York 11/2010-2/2011

Fashion Assistant (Intern)

•Assisted the Fashion Editor for “Instant Style”.

•Gained familiarity of a useful network of many inspirational brands.

•Going on appointments to pull clothes for the shoots.

•Interacting with different PR Fashion Houses and marketing their brand.

•Gained familiarity of a useful network and inspiration for styling.

•Handling heavy incoming phone calls and arranging travels.

Cynthia Steffe, New York, New York 6/2010-11/2010

Public Relations (Intern)

• Prepared editorial outreach and press kits to vendors, publications, bloggers, and buyers.

•Executed sample request fulfillments and tracking loans to publications and stylists.

• Assisted with most photo-shoots and assist with off-site public relation events including runway show and other promotional events.

•Worked with various stylists, publication, editors and photographers - gained valuable knowledge into the industry.

•Participated in social media and marketing initiatives to provide better brand awareness.

•Professional phone skills.

W Magazine, New York, New York 1/2010-5/2010

Accessories (Intern)

•Assisted editors on set for various shoots as well as check-ins and returning the latest accessories.

•Helped with Fashion Week scheduling and organized seating sheets.

•Maintained the Accessories closet and providing my skills within the company.

Banana Republic, New York, New York 6/2009- 4/2011

Visual Specialist (Lead)

• Prepared the store for corporate visits.

• Received, processed and placed all new merchandise on the floor.

• Helped my manager ensured, product placement is reflective of store merchandise.

• Assisted bi-monthly floor moves and window changes.

EDUCATION

Benedict College, Columbia, SC

Bachelor of Arts May 2009

Major: Communications

Microsoft Office, in particular: Word, Excel, PowerPoint and Photoshop

Contact this candidate