Customer Service Administrative Assistant
Resume:
Chanale R. Tobe
Washington, DC 20011
202-***-**** (M)/ *********@***.***
ADMINISTRATIVE SUPPRORT PROFESSIONAL
Highly motivated, skilled and dedicated administrative support professional, seeking a fulfilling and challenging position that utilizes my administrative experience while supporting the mission and goals of the organization.
KEY SKILLS
Microsoft Office Suite
Docstar
Facsimile
Internet Savvy
Typing of 40+ wpm
Data Entry
Records Management
Outstanding telephone etiquette
Superb Customer Service Skills,
Photocopying
Greeting Visitors
WORK EXPERIENCE
Great Hands Inc, Sports and Physical Recreation | Silver Spring, MD August 2008 - Present
File Clerk/Receptionist
Maintain the record management system for client charts
Trusted to handle confidential information
Provide excellent customer service
Greet patients and visitors
Answer and direct telephone calls on a multi-line telephone system
Provide administrative support to the physical therapist.
Supreme Learning Center | Washington, DC December 2006 - August 2008
Teacher's Assistant
Assisted teachers with daily student learning activities for pre-school aged children.
Provided and assisted with lesson plans for weekly activities.
Assisted in the implementation of the nutrition and food service program
National 4-H Conference Center | Chevy Chase, MD March 2006 - November 2006
Campus Shop Associate
Operated cash register, handled various forms of payment information.
Provided accurate daily sales reports to manager.
Organized inventory and store displays.
Provided excellent customer service to visitors and guests.
Shugoll Research | Bethesda, MD October 2005 - March 2006
Recruiter
Recruited candidates to participate in studies and focus groups
Assisted and organized groups for participation in various studies and focus groups.
Communicated effectively, both verbally and written with all levels of staff, clients, and guests.
Marshalls| Forestville, MD May 2005-December 2005 Markdown Associate
Assisted customers with their shopping needs
Operated cash register
Priced items and reorganized misplaced items
Office of the General Counsel| Washington, DC July 2005-August 2005
Administrative Assistant
Greeted visitors that entered the office
Managed a multi-lined telephone system
Filed and copied confidential documents
Safeway| Washington, DC September 2002-December 2003
Cashier
Greeted customers
Assisted customers with their shopping needs
Handled monetary transactions on a daily basis while successfully operating a cash register
EDUCATION
Kaplan University | Fort Lauderdale, FL
BA, Business Administration, degree in progress
2009 - Present
University of the District of Columbia | Washington, DC
Business Administration, courses completed
2006 - 2008
REFERENCES
Available upon request
Contact this candidate