Manager

Pablo D. Izquierdo

*** ******* ***

Coral Gables, Fl 33146

305-***-****

Professional Summary

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Demonstrated results in sales through client relationship management, effective communication, customer education and negotiation skills.

Consistently achieved Top Sales rankings, serving as a member of President’s Club for last 2 consecutive years

Proven ability to build profitable business in challenged or non-existent markets

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Experience

Transouth / Associates / Citi Financial August 1989 – December 2008

Collections/Assistant Manager/Branch Manager

• Hiring, training, scheduling and management of staff, while managing

and developing relationships with clients as well as local automotive dealers.

• Analyzed industry trends and data and implemented plans to overcome

current market conditions.

• Conducted Annual reviews on all employees and made recommendations

to upper Management on performance excellence or deficiencies.

• Supervised all activities associated with extending credit

and collections

• Conducted Monthly Self Assessment of Branch Operations

to evaluate compliance with policies, procedures, and

regulatory guidelines

• Regularly received among the highest Audit scores

(2006 -2007 President's Club "Ajax" Award Winner)

• Recruited, trained, developed, and retained staff

• Made credit decisions for Indirect Auto, Direct Auto, Indirect

Installment Sales Contracts, Consumer Loans, 1st & 2nd

Mortgage Loans, and Equity Lines of Credit

• Supervised all collection activities for effectiveness and

compliance with applicable laws

• Quickly adapted to changes and learning new systems and

processes

Gus Machado Ford June 1985 – January 1987

Automotive Sales Team

Responsible for maximizing profits for the dealership through accurately assessing customer needs and overcoming customer objections

Effectively negotiated with banks and financial institute

Worked with the Used Car Manager to manage an inventory that best fit the bank’s underwriting guidelines, customer needs, and business trends

Specialties

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Credit Analysis, Underwriting, Funding, Human Resources, Compliance and Collections

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Education

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Miami Dade Community College, Miami, FL April 1990

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Additional Skills

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Bi-lingual: fluent in English and Spanish, speaking, reading, and writing

Proficient in computer applications, including Excel, PowerPoint, web applications, etc.

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