Professional HR Manager/Director

Michael Venturella

**** * ********* **, ********, AZ, 85286

home: 480-***-****

cell: 480-***-****

email: ************@*****.***

Summary of Professional Qualifications

• Bilingual (Spanish) • Full Cycle Recruiting • Employee Relations

• Conflict Resolution • Policy Development • Training & Development

• Benefits Administration • Employment Law • HRMS

• Organizational Planning • Management Coaching • Contract Negotiation

Professional Experience

Regional Human Resources Manager

Ports America, Phoenix, AZ 2007-2009

• Oversight of all aspects of staff performance; performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures in accordance with state and federal laws.

• Established training programs for all staff in regard to all aspects of workplace performance and professional development.

• Leadership in the setting and achieving of strategic and organizational goals.

• Improved days to hire from 45 days to an average of 24 days.

• Renegotiated all staffing agency contracts decreasing direct hire rates from an average of 25% to an average of 16% with nationwide firms.

• Revised all job placement board contracts (Monster; Career Builder etc.).

• Assumed leadership of company wide Leaves of Absence (including California).

• Accepted lead administration for 401(k) plan.

• Investigated employee and labor relation issues to successful resolution.

Human Resources Manager

R.E. Monks, Fountain Hills, AZ 2006-2007

• Staffed all position levels (Field/Administrative/Engineering/Management/Finance); over 55 positions within time constraints.

• Coordinated field communications to enable operations to concentrate on project management.

• Developed New Hire/On Boarding processes for administrative and field personnel.

• Created new employee orientation program with Safety Department.

• Contributed to development of revised company website with a focus on ease of application, new mission statement, core values and succession planning.

• Updated and created job descriptions for all field personnel.

Human Resources Manager

Ace Asphalt, Phoenix, AZ 2005-2006

• Consulted and coached managers in employee relations, employment related legal issues as well as performance issues

• Oversaw all employee relations issues including harassment and discrimination.

• Developed and disseminated company guidelines, employee communications and organized special events to aid retention.

• Performed all exit/entry interviews, recruiting, staffing and terminations for over 400 field and 100 administrative employees.

• Decreased turnover from 77% to 63% by utilizing proper hiring techniques, improving staff orientation and training, professional development and mid-level management coaching.

• Staffed civil engineering, administration, finance, project managers and field personnel.

• Negotiated and managed all benefit administration for $2 M program, reviewed and audited all benefit bills culminating in savings of over $100,000 per year.

• Developed on-boarding, review process, Performance Improvement Plans, and career pathing.

• Audited all HR supplier contracts and invoices.

Regional Human Resources Manager

ABS/GCA Janitorial, Mesa, AZ 2000-2005

• Managed 8 direct reports, 4 indirect reports developing a world class HR department.

• Provided leadership and staff development for key areas including new employee on-boarding, leadership development, needs assessment, mentoring.

• Consistently & timely staffed 99% of openings.

• Authored and implemented HR New Start Guidelines to aid company wide HR staff.

• Led HR Teams in four large out of state new contracts.

• Successfully investigated and prepared position papers for 7 EEOC Investigations; winning 6 decisions.

• Utilized analytical and diagnostic skills for assessing gaps in employee capabilities.

Professional Recruiter

Arizona Labor Force Inc. Phoenix, AZ 1994-2000

Professional Affiliations

• SHRM (Society for HR Management)

• EVHRA (East Valley HR Association)

• NCHRA (Northern California HR Association)

Education & Training

• Bachelor of Arts – Business Administration, Flagler College, St. Augustine, FL

• Bachelor of Arts – Accounting, Flagler College, St. Augustine, FL

• Assessment Training – Birkman, Korn/Ferry, Myers Briggs

• IAML HR Employment seminars ( Benefits, Investigative, Law, Labor Relations )

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