Christina R. Lejeune
*** ***** **** - *******, ** 28376
********@*****.***
Objective: A seasoned finance and management professional in financial services, insurance sales and administrative operations seeking an extraordinary record of generating new accounts and enthusiastic customer relations.
Summary of Qualifications
• Demonstrate effectiveness in managing finance and technology functions during periods of growth
• Recognized as a strong decision maker relating effectively and fairly with all levels of the organization, as well as customers
• Experienced office worker, energetic self-starter with sound communication skills; work independently or on a team
• Organized and detail oriented; knack for understanding procedures and logistics
• Proficient with all aspects of accounts payable and receivable and general ledger
• Licensed in Life, Accident & Health insurance in NC and SC
• Generated and expanded business through establishing as excellent reputation with a base of exemplary customer service
• Persistent, cooperative team player with a track record of consistently exceeding sales objectives and contributing to company growth and success
Relevant Experience
Communication & People Skills
• Consistently maintain a positive attitude and enjoy helping people
• Accurately record, remember and verbally communicate detailed information
• Strong written and transcription skills of the English language
• Cooperatively work with others to produce and deliver required assignments
• Built positive professional relationships through strong interaction skills and sound investment advice
Organization & Time Management
• Problem solver who quickly grasps complex situations and turns them into manageable tasks
• Produce quality work even under extreme time pressure and deadlines
• Proven ability to understand and follow complex instructions to profitable conclusions
• Years of experience successfully managing and organizing personal time and workload
• Marketed and sold a full line of products for company production
• Independently managed entire sales cycle, from initial client consultation, product presentation, pricing and contract negotiation to the final sales closing
Technical Skills
• Proficient with ten key and personal computer including Microsoft Office
• Work with technical vocabularies from a variety fields while using the ability to grasp general accounting and financial concepts
• Assisted manager in the training of new agents, ensuring accurate knowledge of products and approach for a successful sales
Lejeune 2
Professional Experience
AIG American General Life and Accident Insurance - Fayetteville, NC 01/05-01/08
Insurance agent
• Established and developed a successful knack in sales of multi-line insurance products
• Built professional relationships and increased business with satisfied clients and referrals through personal and commercial lines
• Consistently exceeded annual sales goals and premium objectives
• Achieved sales success through knowledgeable sales approach and a focus on customer satisfaction, striving to “educate” the consumer of a product
• Conduct training seminars within the office introducing new products and services, educating agents on increasing commercial sales
Local Cash Advance – Bennettsville, SC 12/03-12/04
Manager
• Perform customer service, supervision, accounting for office and record expenses
• Monitor revenue recognition practices to ensure 100% compliance with account principles
• Evaluate accounts, handle cash counter manually, develop and manage audit reports
• On the plus side, gaining 100+ accounts with a stable average of 12% slow file and 1.94% delinquency after opening the doors in less than six months
Local Finance – Bennettsville, SC 10/03-12/03
Manager Assistant
• Assisted in the establishment of 500+ accounts in the first month of operation, 90% of which were setup on a Direct Deposit entry
• Demonstrated the ability to maintain composure and work efficiently in a fast paced environment
• Adhered to the responses and made decisions to lend the loan or reject the same with consultation of the manager
Titan Financial Group LLC – Bennettsville, SC 12/01-10/03
Manager Assistant
• Prepare company accounts, tax returns for audit, month and year end reports
• Manage customer relations resolving queries and troubleshooting
• Handled credit assessment of potential customers and assisted on collecting of consumer loans from various counters with agents
• Handled delinquency cases and ensured speedy recovery of due payments
• Direct deposit cash flow over $250,000 on the first and third of each month
• Conducted responsibly for all phases of underwriting loans including credit underwriting through appraisal of client’s quantum
• Interviewed loan applicants, set up and processed files, and prepared files for closing
Lejeune 3
Education and Certification
• Completion of study classes in Criminal Justice 07/1994
• Marlboro County High School – Gradate 06/1995
• Completion of study classes in Computer Technology 12/1997
• Licenses in Credit Life, A&H, and P&C insurances 12/2001
• Completed IES Insurance school 01/2005
• NC Life and A&H license 01/2005
• Success in Excellence Award 2005 (establishing 33 applications in 13 week)
• Top Commercial Openings and Sales in District 2005
• Career Builder Award 2006 (issuing over 99 policies in 52 weeks)
• Top Ten Agents in Company Award (ranked 7th) 2006
• Top Five Agents in District Award (ranked 2nd) 2006
• Top Five Agents in District Award (ranked 3rd) 2007
• Honorary Award for Excellence in Customer Satisfaction 2007