Customer Service Sales

Jacob Christoff

**** ******* ****

Darien, IL ***61 *************@*******.***

Cell: 520-***-****

Summary

Provides a strong combination of technical skills and customer service orientation.

Recognized for consistently excellent quality working either independently or within a team.

Track record of increased responsibilities as a result of performance and consistent delivery of company standards and goals

Professional Experience

Hemco Electric Motors – Tucson, AZ 11/05 to 02/12

Customer Service Technician

Responsibilities included the sales and rebuilding of electric motors to retail and contractor customers, preparing and receiving shipments, and ensuring timely deliveries. In addition, accountable for maintaining warehouse inventory, purchasing and special orders. Answering inbound and making outbound sales calls.

Significant Contributions:

Increased customer base by 15% over a 2 year period through quality customer service and satisfaction

Assisted in decision making and implementation process to bringing new and expanded product lines to provide a wider variety of goods and services for customers

Implemented a training and education program for new shop and sales technicians

Selected by management to attend the Baldor Training Workshop - Fort Smith, AR

Certified in Baldor Motor Fundamentals

Morrison Food Service Tucson, AZ 01/05 to 11/05

Night Shift Cook.

Responsibilities included providing food for the employees for St. Joseph’s Hospital including all facets of food service deliver.

Selected Contributions:

Managed the third shift

Received internal hospital recognition for providing outstanding customer service and satisfaction

Education

Santa Rita High School Tucson, AZ Graduated 2004

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