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Data Sales Representative

Harrisburg, NC, 28216
August 25, 2012

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Diane Marcel

**** **** ******* **** #***

Charlotte NC 28216 Cell: 704-***-****

Professional Objective

Secure a technical position where I may utilize strong interpersonal, analytical, organizational and critical thinking skills gained from years of experience. Effective team member; challenged to meet collective goals. The ability to maintain a flexible approach given time and budget constraints is strategically important.

Technical Skills

• MS Office Suite (2010) • MS Access

• SQL Server 2008 • JavaScript

• Visual Basic • (X)HTML, XML, CSS

• MS Visio • Adobe Acrobat, Dreamweaver

• MS Project

• SDLC Methodology

• Linux • Windows OS




• Oversight of data entry and verification processes

• Provide on-going training to data technicians following established protocol

• Provide software training and on-going technical support for the department

• Produce reports for statistical analysis

• Establish queries to extract specific data for research scientists

• Create programs using SQL to capture specific data for analysis and report generation

• Develop programs using UPC software to capture data for inventory control and dispensing purposes

• Define/Refine data quality standards, requirements and validations

• Support research scientists w/data mining, data access needs (e.g. queries/data extracts, information on data availability & database design, information on data validation results)

Accomplishments (Cont.)

• Catalogue and maintain data files for specific research studies

• Identify and troubleshoot any software/hardware technical issues


• Manage data technicians for various research studies

• Complete job requisitions and interview candidates for data entry and administrative support positions

• Administer performance reviews for data technicians and administrative support personnel within the department

• Act as liaison among research scientists and data technicians to ensure the integrity of data is maintained

Marketing/Brand Development

• Business plan development

• Website development

• Client DB deign

• Develop procedure manuals

• Oversee start-up initiatives

• Implement Marketing strategies

Organizational Skills

• Document, format, edit training materials for business coaching and leadership curriculum documentation

• Data Entry, devise tables, advanced text formatting using various MS Office programs

• Responsible for the development of various program specific manuals

• Ability to multi-task, work independently to produce detail-oriented, comprehensible documentation

• Proficient text editing skills and strong proofreading skills in the production of error free documentation

• Create Power Point presentations

• Produce and bind training manuals for training seminars

• Maintain timelines for expeditious closings

• Assistant to the CEO – mortgage industry

• Facilitate travel arrangements

• Coordinate weekly product knowledge meetings for Loan Officers

• Generate production/pipeline reports

• Complete broker licensing applications for several states, incl. Hawaii

• Develop systematic method for off-site document storage facility

• Perform monthly government loan audits

• Maintain business calendar using Outlook

• Create and maintain electronic business card data file

Professional Experience

IT Administrator GOTRI Charlotte NC - Current

QA/DE Specialist UCM Charlotte NC 2011-3/2012

Consultant Insights Institute Charlotte NC 2009–2011

Document Specialist OceanCrest Technologies Columbia SC 2008–2009

Sales Representative HomeVestors Charlotte NC 2008

Account Executive ATT Charlotte NC 2007

Loan Officer Mortgage Broker Assoc Seattle WA 2003-2005

Salon Owner Salon Envy Seattle WA 1991-2006

Data Tech Lead FHCRC Seattle WA 1988-1991


University of Phoenix Bachelor of Science Information Technology 10/12

Seattle Central Community College Cosmetology 1991

Howard University English/Business 1982-1984

References Available Upon Request

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