Sales Customer Service

GEORGE PAESANO, JR.

**** ******** ****: 614-***-****

Dublin Ohio 43017 Email:*************@*****.***

OUTSIDE SALES

Detail-oriented sales professional with over 10 years experience in B2B sales.

Ability to establish strategic partnerships, service key accounts, and develop strong working relationships with clients. Increased sales up to 500 percent annually.

Superb interpersonal, organizational, multitasking, analytical, problem solving, negotiation, and communication skills. PC literate. Degreed.

KEY WORD SUMMARY

Strategic Planning Consultative Sales New Account Development

Cross Selling

Budget Forecasting Customer Retention

Team Building Competitive Market Intelligence

Distribution

SELECTED ACCOMPLISHMENTS

Aggressively developed customer relationships with ABB Automation and Edward Steel. Contributed to over 30 percent in territory sales. (Fastenal)

Expanded territory for Warren Fire Equipment 600 percent. (Warren Fire Equipment/WFE)

Orchestrated strategies based on individual customer requirements. Took a faltering territory and grew it to $1 million in annual sales. (Warren Fire Department)

Increased customer service ratings 60 percent by implementing account management and retention strategies. (WFE and Fastenal)

Distributor for two main safety product lines from Scott Health & Safety and Total Fire Group. (WFE)

Negotiated contracts up to $500,000 with integrated supply chain management customers. (Fastenal)

Created new business through procurement of specialty hard-to-find items. Grew annual revenue 10 percent. (All)

Increased monthly active accounts and invoice dollars by cross selling and expanding new accounts. (All)

Substantially grew territories through cold calling and prospecting. (All)

Managed branch inventory to ensure ROI. Worked with vendors to expand new product lines. (All)

WORK HISTORY

Warren Fire Equipment, Columbus, OH 2003 - Present

Sales Representative. Introduce new products, service existing clients, and aggressively develop strong customer relations. Set up appointments through cold calling, proposal-based selling, and customer retention skills. Quote and negotiate pricing. Attend trade shows. Provide technical knowledge on product lines. Annual budget: $1 million.

Fastenal, Columbus, OH 1997 - 2003 Outside Sales & Branch Manager. Prospected and developed sales accounts. Attended trade shows. Compiled sales figures for monthly reporting and outlined sales projections. Negotiated vendor agreements. Supervised one employee.

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