Customer Service Project

RAJAT AGGARWAL *, Boscombe Street

+44-773******* Rusholme, Manchester

***************@*****.*** M147PG

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CAREER OBJECTIVE:

To build career with leading corporate in high tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. The main aim is to keep me at the cutting edge of technology through association with a prestigious organization.

PROFESSIONAL QUALIFICATION:

2010-2011 The University of Manchester: M.sc Electrical Power Systems Engineering.(Merit)

Modules of study:

Power System Modeling Smart Grids & Sustainable Energy Systems

Power System Analysis Power System Protection

Power System economics Power System Dynamics & Quality of supply

Power System Plant, Asset Management, Condition Making

Dissertation Project with Siemens Transmission and Distribution Limited, UK on “Wind Park grid connection optimization” has intensified my theoretical knowledge and enhanced my industrial exposure. The appreciated power point presentation and highly marked final report demonstrated the oral and written communication skills.

The project described the technique to optimize the off-shore wind farm using the full converter wind-farm and the reactive compensation devices and the load flow studies were conducted keeping the voltages under limits. The results were analyzed and a scope of future algorithm was proposed to the company by using their Spectrum Power CC SCADA software which will maximize their profit in future.

The modules gave me the theoretical and analytical knowledge of the subject. The practical coursework of designing the system, economics in power system, design of overhead lines and the creative concepts used in the exercises enhanced my creativity and thorough understanding in the subject.

2006-2010 Maharaja Agrasen Institute of Technology, Guru Gobind Singh Indraprastha …………….University, Delhi: Bachelor of Technology (Electrical and Electronics Engg)

Result: 77.4 %( Degree with Distinction)

The concepts of Power Systems, Electrical Machines and Electronic Devices were introduced which made the generation and transmission of electricity my favorite subject. The HVDC substation visit during the course gave practical understanding of working of substation.

The academic project ‘Designing Power Quality meter in Labview’ gave me understanding of the concepts of voltage sag and swell and to analyse them on Labview (National Instruments) software. The meter recorded the disturbances and events in the form of graphical waveforms so that a further solution may be provided to the consumer to revamp power available at site.

The project work gave me a spirit of teamwork and taught me time management skills which have not only helped me in achieving good grades in the written as well as verbal presentation of the project but also enhanced my working capability.

The traineeship experience during the course in the following leading companies has developed the skills of industrial working environment. This has cultivated my interests in field work and the desire to imbibe the team work and work management skills, which has made me adaptable to appropriate working conditions.

BHARAT ELECTRONICS LIMITED (BEL), Sahibabad (U.P): A study on the ‘Target Data Receiver’ section of reporter radar.

ABB INDIA LTD, FARIDABAD (HR): An analysis of different types of motors manufactured in the motor division plant.

ACADEMIC QUALIFICATION:

2005-2006: Class 12th (Higher Senior Secondary, CBSE) 75.6%

Lovely Public Sr. Sec. School, Delhi-110092.

2003-2004: Class 10th (Secondary, CBSE) 85.6%

Lovely Public Sr. Sec. School Delhi-110092.

WORK EXPERIENCE:

Gained customer service experience and worked as a part of team as Kiosk-Assistant at Manchester United Football Club in Manchester (UK).

Skills:

Software : DIg SILENT, Matlab, Labview, MS office, C, C++.

Platforms : Windows 9X/2000/XP/Vista

SCHOLASTIC ACHIEVEMENTS:

• Awarded scholarship from Hindi Academy for scoring merit in Secondary examinations.

• Awarded scholarship from Sanskrit Academy for scoring one percentile in Secondary examinations.

EXTRA-CURRICULAR ACTIVITIES:

• Volunteered at Harijan Sevak Sangh (NGO) and Rotary Club of Delhi and had an opportunity to work for the backward classes by motivating, educating them and building their confidence level.

• Co-ordinated the technical fest of the college ‘TECHSURGE’ which inculcated a team spirit and also taught me to work under stressful conditions.

• Volunteered at inauguration ceremony of GFCH, INDIA as media manager which gave me skills to control people.

PERSONAL TRAITS AND INTERESTS:

• Dedicated, ready to take and meet challenges.

• Able to remain calm and effective under stressful conditions.

• Committed to high quality performance & teamwork.

• Interests in exploring new things, solving Sudoku, swimming and listening music.

REFRENCES: Available on request.

Date: 09/02/2012 (RAJAT AGGARWAL)

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