LAUREN HATFIELD
**** ******** **. • Louisville, KY 40241 • Phone: 727-***-**** E-mail: ************@*****.***
SALES PROFESSIONAL
Strong Interest in Medical Equipment & Supply Industry
Sales Leadership / Team Building / Product Presentation / Key Account Management
Results-oriented sales professional with excellent qualifications in account management through product knowledge and presentation, final closing and maintenance. Strong record of success in overall business operations including: sales, new business development, staff supervision and training. Focused on providing superior customer service and maintaining quality during a fast paced, key decision, and detailed oriented task.
EDUCATION
Morehead State University, May 2006
Bachelor of Arts, Communications – Emphasis in Public Relations and Advertising. Minor: Marketing
3.419 GPA- maintained full time student athlete status and 30 hrs. Part time work per week.
Computer Skills: Microsoft Word, Excel, PowerPoint, Adobe Illustrator CS, InDesign, Photoshop and Quark Express. Proficient in Client Relationship Management (CRM) software.
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
FIRST OMNI MORTGAGE LENDING, Louisville, KY
Corporate Recruiter – March 1, 2008 – Present
•Responsible for securing talented sales professionals for all company locations and positions using personally developed streamlined interview process and materials.
•Serve as visual spokesperson for all company activities including job fairs, marketing events, and advertising opportunities. Prospect, attend, and organize recruitment efforts within a targeted territory.
•Multi-task to perform recruitment duties and maintain a production pipeline of clients to ensure ongoing sales performance.
•Participate in development of sales training for company professionals.
Accomplishments:
•Created all original marketing pieces used company wide. Created and produced advertising campaign that minimized company recruiting budget expenditures by 34% annually.
•Maintained set optimum growth goals of 40% sales force growth within 6 month period.
Sales Production Manager – June 2007 – February 2008
•Progressively demanding decision-making position managing day-to-day sales force operations.
•Supervised a team of 8-12 employees with staffing, training, development and performance evaluation responsibilities.
•Collaborated with senior managers in order to develop short and long-term market penetration strategies.
•Served as point of contact for conflict resolution for all customers within team territory.
•Maintained a low turnover by motivating staff to increase individual productivity, built a team-oriented work environment, and encouraged perseverance through market downfalls to succeed in a highly competitive industry.
Accomplishments:
•Promoted to management position in one year—fastest management promotion in company’s history.
•Chosen, out of 6 possible candidates, to manage a pilot program in new territory with specialty sales team.
Mortgage Banker – June 2006 – May 2007
•Prospected and generated leads for potential sales opportunities. Generated business through networking efforts.
•Scope of responsibilities was diverse and included: originate and process mainly residential mortgage loans, assess client needs, verify credit history, provide rate quotes, recommend appropriate alternatives, and trained new bankers on the sales team.
•Modified sales approach to gain commitment from diverse demographic group of key decision makers.
•Established long-term business relationships and worked to build referral client base.
•Worked with a team of bankers to meet team goals and exceed sales quotas.
•Persevered through market downfalls and maintained personal performance in a highly competitive industry.
Accomplishments:
•Consistent superior performer from the start- 237% to quota in the first month on the sales floor.
•Ranked in top 10% of companywide sales force during 8 of 12 months in 2007
•Superior Customer Service Sales Award, Nominated 2006.
HONORS, AWARDS AND MEMBERSHIPS
Five Time Dean’s List Recipient•Today’s Youth Scholarship Recipient 2004-2006•MSU Academic Scholarship 2002-2006
Young Professionals Association of Louisville (YPAL)•Vice President of MSU Equestrian Team, 2004 – 2006
IHSA Regional Qualifier, 2005 & 2006 • Member, MSU Track and Field, 2002-2004
Member, Public Relations Student Society of America, 2004 – 2006• Member, MSU Cheerleading, 2002 – 2004
References Available Upon Request