Senior Construction/Quality Assurance Manager
Resume:
THOMAS MARQUARDT
Lake In The Hills, IL 60156
*****@*********.***
SUMMARY OF QUALIFICATIONS
• More than 16 years in Construction Management. From 1993 to June 2009.
• Consistently managed and scheduled communities from the beginning phases to completion. Always meeting or exceeding set deadlines and goals, while maintaining quality and customer satisfaction.
• Work experience includes residential single family and multi family communities.
• Familiar with multiple city and village codes, building requirements and specifications, as well as bond turn over.
• Able to read and disseminate construction and engineering blueprints, and ensure specs are realized in construction of project.
• Public speaking and executive management briefing experience.
• Persuasive, with the ability to communicate effectively.
• Experience in investigation of construction defects and follow through of repairs.
• Experienced in training, motivation and evaluation of personnel. Skilled in finding underperforming systems and implementing necessary changes through project management or other methods.
• Maximized resources to achieve customer satisfaction and increased productivity. Devised and coordinated both strategic and tactical plans to enhance performance.
• Computer skills include Microsoft Office and Lotus Notes and some Excel
• Final wind down team member of Kimball Hill Homes
• Skilled in rough and finish carpentry, drywall/paint repairs, roofing & siding repairs as well as general knowledge of mechanicals systems.
PROFESSIONAL EXPERIENCE
SENIOR CONSTRUCTION MANAGER/ QUALITY INSPECTOR August 2005-June 2009
KIMBALL HILL HOMES Rolling Meadows, IL
• Managed 14 employees in twelve communities with accountability for cost control, build time, training, problem resolution and quality control.
• Effectively managed the customer service department including the responsibility of the 24 hr emergency contact for our customers.
• Responsible for flow of work, problem resolution during construction, warranty compliance, conducting site meetings, and ensuring overall safety of the project.
• Set standards, goals and objectives for each community.
• Coordinated weekly and bi-monthly sales/construction meeting.
• Responsible for the completion and closing of 89 homes from December 2nd to June 2nd 2009. Including the reconversion of all community Model Homes in the Chicago land area.
LEAD CONSTRUCTION MANAGER July 2002-August 2005
KIMBALL HILL HOMES
• Responsible for customer interaction, ordering and scheduling of materials and trades, quality control, troubleshooting and inspecting warranty work.
• Accountable for all aspects of the community involvement and construction including setting schedule, management of extra work orders and customer satisfaction.
• Interacted with architects and trade partners to ensure that overall plans were correct.
CONSTRUCTION MANAGER June 1999- July 2002
KIMBALL HILL HOMES
• Responsible for building single and multi family homes ranging from $200,000 to $700,000.
• Scheduled homeowner, village and sales meetings. Maintain customer Satisfaction.
EDUCATION AND TRAINING
ASSOCIATES OF APPLIED SCIENCE IN CRIMINAL JUSTICE
COLLEGE OF DUPAGE Glen Ellyn, IL
Major in Criminal Justice
Professional Development
• Owens Corning Environments for Living Training
• OSHA 10 Hour Certification
• Quest for Excellence program
• Currently on McHenry’s division of Habitat For Humanity Board
AWARDS
• Construction Manager of the Year 2001
• Production Leader of the Quarter 2001, 2002, 2004
• Quality Leader of the Quarter 2001, 2002
• Divisional Customer Service Leader of the Quarter 2006, 2007, 2008
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