Manager Training

Executive Summary

Highly experienced IT and Video Management professional who combines technical and project management expertise as well as overseas experience as well as a flair for marketing, promotion and public relations

• Track record of integrating new and old technologies for significant results.

• Fast and effective response to complex technical challenges

• Vision and execution skills for IT Transformation

• Skill at motivating teams and gaining stakeholder buy-in for change efforts

Highlighted Accomplishments

Design Excellence

• Designed IT infrastructure for major Ivy League University building

• Designed and built new Smart Classroom technologies

• Created Video conference facilities and served as liaison for resolution of any difficulties during conferences

• Created Video pre/post production facilities capable of servicing quality film and video production on a tight budget

• Designed Data Center

• Designed A/V, IT infrastructure for Conference Centers

Network Administration and Support

• Administered Server/SAN /backup systems

• Trained Senior Management in Network Administration

• Ensured security of production networks

• Spearheaded transfer of computing servers; managed and upgraded file servers, computer and video labs

Management Expertise

• Hired, managed and developed IT support and A/V staffs of up to 10 people

• Managed vendor relations and ensured best quality and most up to date technology for least cost

• Created strong relationships with vendors which enabled creation of well-resourced facilities on limited budgets

Projects

• Created the first CD-ROM for Admissions to be used with perspective students replacing print publications

• Served as IT lead on University International conferences and other hosted events

• Lead on numerous computer and related hardware, Operating System and Network Operating System upgrades

Work History

UNIVERSITY OF PENNSYLVANIA, Graduate School of Education, (GSE), Philadelphia, PA 1996 – 2011

Information Management Specialist Senior (1997-2011)

Support for all of Dean’s IT and A/V needs locally and at remote locations. Managed Netware and Windows Servers and backups. Administered Classroom Technology. (List of projects and letters of reference available upon request).

Manager of IT Services (2000-2010)

Served as the PC Specialist and Novell/Microsoft Server Senior Administrator. Coordinated Video Conferences. Provided support for IT and A/V and logistics for conferences. Served as the Academic Software License buyer and administrator, Enterprise hardware buyer/ Security of production networks. Created Backup Systems, acted as Systems Engineer, Classroom Technologies Manager, Video Lab and Production Services Administrator and hired, managed and developed all full and part time staff.

Manager of End User Support / PC Specialist, Hardware/Software (1997 -2000)

Designed Software-Classroom technologies. Provided IT, A/V and logistical support of conferences. Served as the Novell Consultant. Coordinated Video Conferences. Researched and managed vendors for purchasing of IT equipment. Administered Academic Software Licenses, Backup Systems, and hired, managed and developed staff of department.

End User Support and Novell Netware Administrator (1996-1997)

INDEPENDENT COMPUTER CONSULTING BUSINESS 1995 – Present

Owner/Consultant

Worked with the following clients creating solutions for problems such as upgrades and support for current computer systems, conducting Microsoft Windows Training with consulting and service support, computer sales, internet consulting, training and systems design, Novell and Microsoft Networks and database design, Classroom Technologies/ Video Conference Infrastructure, and consulting for a Distance Learning project with E. Africa. Some projects currently active. Clients included colleges, research organizations, print media, law firms, and small businesses

Independent Computer Consultant in Israel 1991 - 1995

Worked for numerous Embassies, multinational corporations and International News organizations, providing IT consulting, system integrations, support services and training. Client list available upon request.

Sagit Publishing- MIS Director- January 1991– July 1991

Greater New York City Area, Tel Aviv, Israel, Israeli English Business News Publisher (Israel Business News Today)

Hardware Desk Inc. Philadelphia, PA 1985 – 1990

Value Added Reseller – VAR Status for IBM, Tandon, ATT, Unisys, Commodore Amiga, Okidata, Seiko Corp. Novell and Microsoft. Systems Integrators, sales, service and training. President of Company, sold in 1990.

IT Education and Certifications

Computer Diagnostics and Repair: Commodore Computers at Westchester Pa. factory.

Intel 80386 CPU design and implementation: Intel Corporation

Computer Diagnostics and Repair - Tandon Corporation.

Lotus Application training - Lotus Corporation.

Microsoft Application Training for Software products - Microsoft Corporation. (Microsoft University)

Novell Netware Training - Novell Corp., Tech-Data Corp.

Desk Top Publishing - Gold Disk Corp. (Amiga based).

Banyan Vines Network Applications, Gates Distributors.

Continuous training on Microsoft and Novell products.

Extron Institute School of Audio Visual Technologies – Extron Corporation

Certified Data Protection Specialist – Data Management Institute

Intel Certified Corporation Solution Provider

Affiliations

Netware Users International

Microsoft Developers Network

Audio Engineering Society (Associate Member)

American Association for the Advancement of Science (Associate Member)

New York Academy of the Sciences

Who’s Who of International IT Professionals 2000

UN-GAID Global Alliance for ICT and Development

Storage Networking Industry Association (SNIA)

Secure World Expo Steering Council Advisor -2008-2011

Guidepoint Global Advisors

Microsoft IT Advisory Council -2011

Projects, references and Bio available upon request:

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