Customer Service Administrative Assistant
Resume:
Bobbie Armendariz
San Antonio, 78230, Texas, US
Mobile Phone: 210-***-****
E-mail: **************@*****.***
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OBJECTIVE
To put my expertise to practice within your place of employment.
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WORK EXPERIENCE
Customer Service Representative
October 2011 – February 2012
Contact US Teleservices| San Antonio, TX
-Data Entry
-Verifying Customer Identification
-Incoming Phone Calls
-Transferring Funds between Accounts
-Updating and Maintaining Customer Information
-Relaying Account Information to Customers
-Referring of Customers to Correct Department
-Advising Customers of Products Offered by Bank
-Research of Fees and or Charges
-Assisting Customers in a Timely Manner
-Fee Reversals
Property Clerk / Records Administrative Assistant
August 2008 - May 2011
City of Corpus Christi | Corpus Christi, TX
Left employer due to relocation to San Antonio
-Data Entry
-TCIC/NCIC Certified
-TLETS Certified
-Answering Phones
-Correcting and Maintaining Reports for Approval
-Entering Handwritten Reports
-Running Report Listings for Stolen Articles and Firearms
-Maintaining Files
-Criminal Backgrounds
-Research of Events
-Distributing Incoming Paperwork to Designated Department
-Handling Incoming Files From Detectives
-Assisting Officers with their Field Reports
Communications Clerk
October 2006 - August 2008
City of Corpus Christi | Corpus Christi, TX
-Answering 911 Calls
-TCIC/NCIC Certified
-Answering Non-Emergency Calls
-Entering Juveniles as Runaways Into The System
-Clearing Juveniles
-Entering/Clearing Vehicles as Stolen or Recovered
-Faxing
-Filing
-Confirming Warrants
-Relaying Info to Officers
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EDUCATION
Associate Degree, Criminal Justice
July 2010 - May 2012
University of Phoenix | Presently Enrolled
High School Diploma
August 1998 - May 2002
Roy Miller High School | Corpus Christi, TX
Diploma
Contact this candidate