Great Executive Assistant
Resume:
Joy M. Rivarde
**** ******* ***** Katy, TX ****9
***********@*****.***
Summary of Qualifications
Skillful and dedicated with extensive experience in the coordination, planning, and support of daily operational, human resource and administrative functions.
Demonstrates capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travels, bookkeeping , preparing expense reports and effectively managing all essential tasks.
Proven track record of accurately completing research, reporting, information management, marketing, recruiting and business-development efforts within budget requirements.
Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Proficient in Microsoft Office System, QuickBooks, Microsoft Windows® operating system, Mac operating system, PeopleSoft, ADP and AS400; type 55 wpm and 10-key touch with complete accuracy.
Professional Experience
MXenergy – Houston, Texas 2007 to Present
IT Administrator
Managed IT departmental capex and opex budget in excess of $7million dollars, including approval of all software, hardware, maintenance and equipment purchases and invoices
Organized and maintained all software capitalization projects
Approved all employee timesheets, expense reports and invoices
Redesigned, strengthened and managed the Change Control process through the ServiceDesk application by analyzing requests, securing appropriate approvals and recommendations in compliance with Sarbanes-Oaxley (SOX) and auditor requirements
Trained all departments and new employees in ServiceDesk application
Generated KPI and BPM presentation on a weekly and monthly basis for company wide and board review
Provided administrative support to COO, CIO, VP of HR, and Information Technology Directors
Served as HR Liaison while administering and processing human resource paperwork to new hires.
Served as a resource in document retention projects using Wikipedia as an intranet source
Negotiated service and maintenance contracts on software and equipment support
TXU Energy/Sales Partnerships, Inc. – Houston, Texas 2007
Office Manager
Provide administrative support to Regional Sales Director, 7 Sales Managers and 70 person sales team.
Full-cycle recruiting including sourcing, hiring and interviewing, extended offers and negotiating salaries.
Conduct drug screens, background checks and MVRs
Prepare positions descriptions and post on internet and newspaper.
Serve as HR Liaison while administering and processing human resource paperwork including I-9s and W-4s to new hires.
Compile statistical information and generate sales reps’ commissions. Research, collect, analyze and summarize daily sales information for review and distribution.
Act as custodian of corporate documents and records.
Use various software packages to produce accurate documents, presentation materials, charts, and graphics including: typing, proofing, organizing, designing, layout, etc.
Create and maintain database and spreadsheet files. Answer and direct phone calls and handles call on subject matters based on extensive knowledge of organizational and company policies, procedures and operations.
Activate, initialize and program agent blackberries and act as technical support daily. Assist managers and trainers with special projects as requested.
Perform as the key contact for the day-to-day operations of the company to assure smooth and seamless communications with the outside sales team and internally with all employees and the management group.
Centex Homes – Houston, Texas 2005 to 2007
Human Resource Coordinator
Provide full-cycle recruiting for various departments including sales, accounting and construction.
Responsible for recruiting talent via internet resume searches.
Complete drug screens, background checks and secure temporary staffing as needed
Prepared and posted available positions on Monster, CareerBuilder and company intranet.
Performed screening interviews, background investigations and profile assessments.
Composed offer letters and separation agreements. Conducted new hire orientation and paperwork including W4s and I-9s.
Provided support in administration of HR policies and procedures.
Track and monitor leave requests.
Generate sales counselors’ commission and entered payroll, commissions and bonuses into ADP.
Provided administrative support to the Controller, Assistant Controller and HR Director.
The Methodist Home for Children – New Orleans, Louisiana 2002 to 2005
Executive Assistant/Human Resource Manager
Performed a variety of general office duties, including coordinating and maintaining CEO’s business and personal schedules,
Provided travel arrangements for CEO and administrative personnel
Coordinated and scheduled board and committee meetings, prepared meeting agendas and carefully monitored all action items.
Sourced, recruited, and hired employees through local employment databases and colleges.
Processed and maintained over 100 employee personnel files and discharges with LA Dept of Labor. Responsible for enrolling employees into benefit programs.
Coordinated, maintained and monitored employee training as well as trained employees on HR policies and procedures.
Approved bi-weekly time, expense, and travel reports.
Prepared daily bank deposits and processed donor giving. Acted as liaison between CEO and agency attorneys.
Coordinated and hosted fundraising events, company picnics, creating invitations and promotional materials, booking venues, and selecting guest speakers.
Oversaw licensing audits and renewal for all social service entities involved.
The Salvation Army NOAC – New Orleans, Louisiana 1999 to 2002
Administrative Secretary
Provided administrative support to the Area Commander and the Property and HR Managers. Compiled and analyzed data from monthly reports to prepare Commander’s presentations to Advisory Board and DHQ/THQ Directors. Maintained Commanders’ schedules, provided travel arrangements, and assisted with donor giving.
Designed, coordinated, and maintained vital agency statistics. Prepared agency annual report. Oversaw licensing and grant audits and renewal for all social service entities involved including the United Way.
The Velocity Foundation, Inc. – New Orleans, Louisiana 1997 to 1999
Office Manager
Managed accounts payable, receivable, and payroll including bonus program. Oversaw administrative budgets. Prepared expense reports and credit card/bank reconciliations. Processed daycare payments and billing through Local Office of Family Support. Purchased/obtained all hardware and software, performed application upgrades, and trained staff in use of office computer resources. Oversaw licensing and grant audits and renewal for all social service entities involved including the United Way
Education
Southern University of New Orleans – New Orleans, Louisiana 1999-2003
Bachelors of Science – Business Administration
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