Manager Service
Resume:
Objective:
To provide prompt, courteous and personalized service to client that needs personal and environmental care that requires administration and maintenance of proper hygiene.
Qualifications:
Provide a variety of non-medical services that can stimulate, encourage, assist individual care required by each service user and making sure that each one retains as much dignity and individuality as possible.
Within limits of personal experience and knowledge, plays a major part in creating a happy and caring atmosphere.
Involved in a wide range of general caring services and duties to adopt a totally flexible approach and attitude to the challenges of the post.
Assist in the provision of care and work as part of a team to achieve the required standards.
Key Skills:
Experienced in providing the highest level of care by supporting/assisting clients when required with washing, toileting, dressing, undressing and all other aspects of care needs (physical, emotional and spiritual) at all times while maintaining their comfort and dignity.
With the ability to communicate effectively at all levels, read and write reports, to take part in staff and service users meetings (where appropriate) and attend training session when requested, preventing infections, wound care and basic bed care .
With effective Coping Skills and valuable strategies on getting support, developing realistic expectations and meeting others who know what they are going through and who can share their experiences, fears, feelings, insights and advice.
Experience as an Information Technology with the following skills:
- Knowledgeable in Microsoft Office 2000, 2003 and 2007 Applications (Word, Excel, PowerPoint) and with satisfactory knowledge on MS Project and Visio.
- Basic knowledge in HTML.
- Basic knowledge in PC troubleshooting
Ability to learn and work independently and productively with minimal direct supervision.
Willingness to provide a wide range of services for diverse community and be interested in learning new technologies and environments.
Highly discrete and professional in dealing with security-sensitive and confidential information.
Demonstrate positive attitude and flexibility towards work.
Maintains harmonious professional relations with colleagues and values teamwork.
Good written and oral communication, interpersonal and organizational skills
Ability to multi-task according to the changing demands for the position.
Professional Experience:
Care Assistants Dec. 6, 2010 – Dec. 19, 2011
St. Bennetts Care Home
346/348 London Road
Leicester, LE2 2PL
Ensure the highest levels of care are maintained by supporting and assisting service users when required, with washing, toileting, dressing and undressing and all other aspects of daily living (e.g. physical, emotional and spiritual).
Assist all service users in all aspects of their care needs and provide attention when needed while ensuring to retain their comfort and dignity.
Pay particular attention to assist service user who have limited mobility, or physical and learning difficulties, making the best use of aids provided.
Observe care planning needs for service users and complete written daily records as instructed and in line with the Home’s policies and procedures.
Carry out regular checks/monitor on service user who may be confused and or who have behavioral problems.
Assist in framework of social activities by interacting by with service users and helping them continue with hobbies and activities in the Home.
Assist in the promotion of continence.
Answer call bells and give assistance to service users as required.
Ensure that the security of The Home is maintained at all times.
Follow approved hand-over procedures at end of each duty session.
Carry out any other duties that may occur from time to time as may be required by the Home Manager or Senior Staff.
Information Technology Officer I Oct. 01, 2004 – Nov. 15, 2010
Subic Bay Metropolitan Authority
Management Information Systems Office
Subic Bay Freeport Zone
Functions as System Administrator, in-charge of maintaining mail servers (iPlanet & Lotus Notes) and Delegated Admin that creates and maintains user accounts and apply appropriate software upgrades and patches as needed.
Provides technical guidance and expertise to the departments and offices in the area of electronic mail implementation.
Develop policies and maintain standard operating procedures which support the infrastructure systems environment, and recommend and implement procedures required for effective use of infrastructure systems resources.
Administers SBMA Web server and uploads updates to corporate website.
Review/Revise Terms of Reference (TOR) for systems projects and prepares acceptance of payments of all approved server-related projects.
Participates in the preparation and review of systems upgrades, long and short disaster recovery planning and in the development, implementation and support of IT-related policies.
Educational Background:
Jan. 17, 2011 – Sept. 30, 2011 Victoria College Nottingham
Health and Social Care for Adults (QCF Level 3)
United Kingdom
October 2008 – August 2009 Subic Bay Colleges, Inc.
CAREGIVER
Philippines
National Certification II (NC-II), Certified
June 1990 - April 1993 AMA Computer College, Quezon City
Bachelor of Science in Computer Science
Philippines
Diploma
Certifications:
International English Language Testing System (IELTS) – Academic Module – June 05-06, 2010
Overall Band Score – 6.0
Academic Excellent Award – Subic Bay College, Inc. – August 08, 2009
National Certificate II (NC II) – Technical Education and Skills Development Authority (TESDA) – June 16, 2009
Basic Life Support (First Aid, CPR & AED Standard Training) – PROMPTCARE, Angeles City, Philippines – June 8 -11, 2009
Civil Service Eligibility Computer Assisted Test (Professional) – Civil Service Commission Regional Office 3 (CSCRO). October 13, 2003.
Rating: 80%.
TESDA Data Encoder Examination. Subic Bay Metropolitan Authority (SBMA) Office – October 02, 2003.
Training and Seminars:
CARER PRACTITIONER TRAINING
Deprivation of Liberty Safeguards (DoLS) November 8, 2011
Adult Safeguarding NHS LCR, DoLS Team Manager LLR
Kings Center, Leicester
Moving and Handling June 8, 2011
Mandy Piggin, Manager
St. Bennetts Care Home, Leicester
Safeguarding Adults, Practice Guidance for all Staff March 24, 2011
Multi-Agency Safeguarding Team
Volunteers Action Center, Leicester
Challenging Behavior February 01, 2011
Total Care Training Compliance Service Limited
Unit 20, Business Box
# 3 Oswin Road, Leicester LE3 1HR
Fire for Care Staff and Basic Health and Safety January 26, 2011
Total Care Training Compliance Service Limited
Unit 20, Business Box
# 3 Oswin Road, Leicester LE3 1HR
Food Nutrition in Care Setting January 18, 2011
Total Care Training Compliance Service Limited
Unit 20, Business Box
# 3 Oswin Road, Leicester LE3 1HR
Dementia Awareness January 12, 2011
Total Care Training Compliance Service Limited
Unit 20, Business Box
# 3 Oswin Road, Leicester LE3 1HR
Basic Infection, Prevention and Control for Carers January 05, 2011
Total Care Training Compliance Service Limited
Unit 20, Business Box
# 3 Oswin Road, Leicester LE3 1HR
Personal and Professional References:
1. MANDY PIGGIN
Manager, St. Bennets Care Home
346/348 London Road
Leicester, LE2 2PL
Contact No.:
2. MARIA LIWANAG C. REYES
Supervisor, DB and Network Management Division
Building N, Quezon Street
Subic Freeport Zone
Olongapo City, Philippines 2222
Contact No.:
3. MARISSA A. TREACY
1 Holderness Place
Avonhead, Christchurch
New Zealand 8041
Contact No.:
Contact this candidate