QUALIFICATIONS PROFILE
High-powered, seasoned, and talented management executive equipped with proven record of accomplishment in developing and leading highly productive and motivated teams to achieve sales and profitability. Born leader and hands-on manager to direct company towards its vision for success coupled with stellar reputation at establishing and implementing effective marketing strategies, plans, and team-selling approach to exceed target revenue and sales, as well as expand customer base. Excel in leading, developing, and motivating sales teams to provide innovative solutions. Accustomed to working and relating to customers with diverse cultures to satisfy their needs and provide utmost satisfaction. Motivated, customer-oriented, and extremely able to multitask in a fast-paced, stressful, and competitive environment.
CORE COMPETENCIES
- Promotional Programs and Campaigns - Sales Action Plans and Forecasting
- Outstanding Customer Service - Territory and Account Management
- Market Trends Identification and Analysis - Employee Motivation and Relations
- Budget Management and Cost Reduction - Competitive Market and Product Positioning
- Leadership, Training, and Team Building - Internal and External Audit and Compliance
- Problem Resolution and Decision Making - Presentation, Negotiation, and Closing Expertise
EMPLOYMENT HISTORY
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SAFETY COORDINATOR 2007–2009
LAKE HAVASU CITY MARINE ASSOCIATION - LAKE HAVASU CITY, AZ
Orchestrate meetings and special events to develop favorable public image and promote association’s good will. Build and cultivate long-term quality relationships with businesses, local, federal, and state law enforcement to ensure boating safety.
Major Accomplishment:
- Devoted efforts and resources to the promotion of boating in Lake Havasu for the benefit of the industry, its members, and the boating public
BRANCH MANAGER 2006–2007
COUNTRYWIDE FINANCIAL - KINGMAN, AZ
Directed and coordinated daily operational aspects of the branch focusing on sales, marketing, and customer service. Spearheaded, mentored, and developed sales team generating 30M+ revenues yearly. Acquired and expanded new business opportunities in assigned territory while maintaining existing clients. Facilitated on-site sales and training for business partners to present product features and edge among competitors.
Major Accomplishments:
- Conceptualized and innovated Tier pricing structure with the goal of maximizing the firm's profits or share of the market while ensuring the firm's customers are satisfied
- Greatly surpassed sales goals by 20% through development of territory and account plans
- Designed and presented software information updates and marketing programs to each partners’
sales team
- Innovated and developed marketing programs and promotions in targeted areas that increased sales
VP NEGOTIATED TRADES 1996–2006
COUNTRYWIDE FINANCIAL - WEST HILLS, CA
Maintained productive relationships with new and existing partner focusing directly on their trading force to instill value proposition leading to increased revenue. Monitored incoming bids directly and provided assistance in formulating an account pursuit strategy. Regularly mediated with executive management regarding pricing, execution, and risk management. Scheduled and conducted regular training software sessions to technology partners. Determined staffing requirements: hired, motivated, counseled, and led 30+ trading analysis staff. Established and implemented organizational policies and procedures to ensure achievement of corporate goals and objectives.
Major Accomplishments:
- Honored as ”Countrywide Correspondent Beyond Excellence” from 2001 to 2005
- Initiated the development of proprietary software, which enabled Internet-based trading between companies and / or buying communities
- Created effective strategic plans for the national sales team to forge new business relationships and marketing programs that resulted in multi-million sales contracts
- Developed a marketing promotion for the sales team which generated a substantial growth in sales
EARLIER CAREER
BUILDER WHOLESALE PRICING COORDINATOR - Directors Mortgage (Norwest Mortgage): 1991–1996
- Skyrocketed sales by 25% nationally utilizing extensive training in all phases of the sales cycle
- Recognized by senior management for demonstrating exemplary performance, dedication, and efficiency
- Obtained the “Norwest Mortgage Team NMB Excellence” in 1996
TECHNICAL PROFICIENCIES
Microsoft Office Suite and 10 Key