Tiffany S. Sutton
*** **** **** **. ************ NC 28314 910-***-**** ************@*****.***
Objective To acquire a challenging position within a team oriented environment that will allow employee development, profitability and completely satisfied customers. To protect and serve our citizens by strengthening our communities one neighborhood at a time. Remembering honesty and integrity are the foundations of our success.
Experience Assistant Manager Enterprise-Rent-A-Car
8/31/05- 7/30/08-910-***-****
Responsible for knowing and complying with the company’s policies/procedures; explaining, enforcing and implementing them as needed
Created reports and reviews to increase employees/ customers knowledge
Maintain a profitable office that contributes to employee development and completely satisfied customers
Embraced new challenges such as customer complaints and suggestions.
Responsible for repossessions
Manage 30, 60, 90 day account payable and receivable.
Developed relationships through marketing and cold calls.
Exceeded in the branch and personal sale goals.
Front End Supervisor Hobby Lobby
May 05 - Aug 05-910-***-****
Delegated task for cashiers.
Manage and oversaw the front of store.
Trained new employees on the policy/procedures of the business.
Hostess & Trainer O’Charleys
Jan 04 - Jan 05-910-***-****
Served as a hostess for customer seating.
Provided company procedure and policy training for new employees.
Interfaced with customer to handle inquires and complaints.
Education Fayetteville State University
Fayetteville NC
Candidate for Bachelor of Arts Degree in Sociology
Skills Microsoft Windows, Microsoft Word, Access, Excel, Power Point, Internet Explorer,
Netscape Communicator, Acrobat Reader
Excellent written/verbal skills
Fax Machine
References REFERENCES AVAILABLE UPON REQUEST