Quality Assurance Manager
Resume:
Broderick Booker
New Caney, TX 77357
************@*****.***
OBJECTIVE
To obtain a position with a growing company where over 12 years of experience in document managing will be valuable and opportunities for growth are available.
QUALIFICATIONS
Able to work independently with minimum supervision.
Demonstrates initiative, reliability and good judgment.
Able to manage multiple tasks and prioritize duties in order to meet strict deadlines.
Close attention to detail with emphasis on accuracy and quality.
Ability to learn and follow very detailed procedures and instructions.
Effective and professional written and oral communication.
WORK EXPERIENCE
Document Control Clerk 10/2008 – 12/2011
AbeoMed Houston, TX
Assisted in establishing procedures, workflow, and expectations at the onset of contract with Texas Children’s Hospital.
Worked with anesthesiologists to resolve issues and suggested ideas for improving workflow between sites.
Ensured lines of communication remained open between off site management in Fort Worth and hospital administration
Prepared patient tickets for coding by collecting, classifying and verifying tickets
Consistently met deadlines for scanning and indexing patient tickets to assist the company in reducing billing turnaround.
Assisted billing/coding specialists by researching patient information.
Coin Teller 3/2005 - 10/2008
Dunbar Armored Houston, TX
Process and prepare bank and commercial deposits and orders.
Responsible for inventory control and coordinating shipments to the Federal Reserve.
Work with branch manager to develop best course of action for new customers.
Balance daily transactions by verifying totals against deposit slips or other documents.
Sort, count, and wraps coins, using various machines or by hand, according to denomination and prepare for distribution.
Record machine totals, shortages or overages, and value of mutilated and counterfeit coins removed from circulation.
Document Control Clerk 1/2004 - 2/2005
Venturi Staffing Houston, TX
Provided the necessary clerical responsibilities to assist the attorneys, and paralegals and legal secretaries in smooth and efficient operation of their copy centers.
Used digital scanners and copiers to produce quality images, enlargements, reductions and booklets.
Cleared jams and replaced paper and staple.
Ensured projects were completed and sent to courthouse in a timely fashion.
Assisted with quality analysis of scanned documents.
Document Imaging Specialist 1/1998 - 12/2003
SourceNet Solutions Houston, TX
Supervised scanner crew and imaging quality analysis for several clients.
Created accurate images of documents using high-speed scanners.
Responsible for running and un-jamming scanners.
Inspected each scanned image in a quality assurance step.
Able to archive and retrieve hard copy imaged documents.
Elevated unresolved software /hardware issues to Manager.
Prepared reports detailing progress and identified obstacles to complete projects by deadlines.
EDUCATION
1985 - 1990 Eisenhower High School Houston, TX
High School Diploma
1991 - 1992 Prairie View A&M University Houston, TX
1992 - 1993 University of Houston Houston, TX
SKILLS
Multiple Brands of Hi Speed Scanners
Various Digital Copiers
Microsoft Outlook, Word, Excel
MS Windows XP and 7 IXOS Scanning Software
SAP Business Software
EPIC Medical Patient Tracking Software
Medsuite Billing Software
Medicare Insurance Verification
REFERENCES
Available upon request
Contact this candidate