Information Technology/ Information Systems Manager/Director
Resume:
ANYA WALKER
****.******@*****.***
MANAGER/DIRECTOR
Field of Interest: Management and Information Technology/Information Systems
QUALIFICATIONS PROFILE
Highly astute and team-spirited professional, with comprehensive years of technical experience, complemented with expertise in all facets of managing technology groups that involve staff management and supervision, problem management leadership, well-timed completion of strategic goals, and regulatory compliance. Knowledgeable of various technical services, network and systems administration, consultation, and system virtualization. Equipped with proven track record of reducing IT costs and increasing organizational profitability. Recognized as analytical and resourceful problem solver, capable of working well under pressure and within a challenging work setting. Adept at operating and maintaining state-of-the-art technology systems, as well as in using reliable management information tools specific to the business and its markets. Known for creativity, persistence and professional demeanor, along with demonstrated skills in meeting deadlines and objectives.
CORE STRENGTHS
Project Management and Coordination | Asset Management | Troubleshooting and Technical Support
Emerging Technologies | Operations Management | Strategic Planning and Execution
Continuous Process Improvement | Time Management and Prioritization | Articulate Communication Skills
TECHNICAL ACUMEN
VMware | Windows Server 2003 and 2008 | Active Directory | Exchange Server | EMC NetWorker | All Windows OS Platforms
Adobe Creative Suite (Photoshop, Flash, Dreamweaver, InDesign, Fireworks, and others) | Microsoft Office 2010
HTML, CSS, XML, PHP, and Java | Cisco Router and Firewall | SQL Server 2005 and 2008 | Spiceworks
Symantec Enterprise (Endpoint Protection, Ghost Solution, and others) | UNIX, Ubuntu, openSUSE, and Mac OS X
PROFESSIONAL EXPERIENCE
Network/Systems Administrator
LIFETOUCH, LOVES PARK, IL: Jan 2004–Present
- Provide assistance to project teams regarding technical issues in the initiation and planning phases of the standard project management methodology, encompassing the definition of needs, benefits, and technical strategy; research and development within the project lifecycle; technical analysis and design; and support of operations staff in implementing, testing, and rolling out solutions
- Develop and update programmatic and technical documentation to guarantee efficient planning and execution
- Ensure accuracy in spearheading and documenting system configurations
- Handle the provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
- Forge active participation in technical research and development for continuous innovation within the infrastructure
- Guarantee the adherence of system hardware, operating systems, software systems, and related procedures to organizational values
- Secure constant communication with the management to meet the IT needs of the facility
- Manage and maintain Active Directory and DNS servers as well as LAN functionality, data routing, and network security
- Establish and retain data backup scheme and integrity through the use of EMC NetWorker
- Administer data capacity planning and virtualization configuration and management through VMware and Wyse P20 terminals
Career Accomplishments:
- Extensively utilized the latest technology, home grown applications, third party software, and work flows and processes in connecting the management and production together
- Received the 2010 C.I. (Continuous Improvement) Team Award for the 75% plant-wide system virtualization, encompassing network servers, production systems, and workstations, which eventually reduced facility data centers by 50% and decreased energy costs
IT Consultant | Systems Engineer | Web Developer
THE MEYVN GROUP, ROCKFORD, IL: Jan 2011–Present
- Determine ways of applying technology to client business processes
- Perform thorough research and presented information on technical trends
- Formulate appropriate technical solutions in coordination with program/project management
- Render expert advice on options, risks, costs versus benefits, impact on other business processes, and system priorities
- Oversee web design, branding projects, and online marketing projects for clients
- Manage the execution of Search Engine Optimization by monitoring and optimizing website content
- Ensure accuracy in providing solutions through written and oral reports
- Display exceptional performance in designing, testing, installing, and monitoring new systems
Career Accomplishments:
- Collaborated with and counseled clients regarding the use of information technology to successfully meet their business goals while overcoming problems
- Made significant contributions in the improvement of structure and effectiveness of clients’ IT systems
- Provided strategic guidance to organizations regarding IT technology, IT infrastructures, and accomplishment of major business processes through enhancements in IT, online web presence, marketing strategy, and others
Technical Support
UNIVERSITY OF WISCONSIN-ROCK COUNTY, JANESVILLE, WI: Jan–Aug 2004
- Expertly managed and maintained firewalls, VPNs, and SonicWALL firewall devices
- Handled the management of LAN, WAN, DMZ port configuration, networking and help desk support issues, and technical troubleshooting for libraries and distance education courses (live remote classrooms)
Career Accomplishment:
- Directed substantial efforts in keeping the students and faculty “connected” campus-wide as well as maintained remote connection of distance education classes
Computer Laboratory Assistant | Student Technology Support
NORTHWESTERN UNIVERSITY, INFORMATION TECHNOLOGY CENTER, EVANSTON, IL: Sep 2001–May 2003
- Rendered keen oversight to the computer laboratory
- Provided effective resolution to student and administration issues, such as networking, software usage, and PC hardware
- Quickly responded to telephone calls and expertly delivered exceptional help desk support
Career Accomplishments:
- Served as key troubleshooter of different technical problems, such as file recovery, network maintenance, Ethernet, and print queue issues
- Carried out continuous effort in ensuring network functionality and integrity
EDUCATION
Master of Science in Operations Management and Information Systems ~ 2010
NORTHERN ILLINOIS UNIVERSITY, DEKALB, IL
Bachelor of Science in Computer Engineering ~ 2003
Completed advanced coursework in Electrical Engineering
NORTHWESTERN UNIVERSITY, EVANSTON, IL
PROFESSIONAL TRAINING
VMware Boot Camp | Six Sigma Training | Active Directory Training
Operational Excellence–Manage Through Fact | Adobe Flex Builder Training | Cisco Training
PROFESSIONAL AFFILIATIONS
VMware (VMUG Chicago Chapter) ~ 2011–Present
Northern Illinois University Alumni Association ~ 2010–Present
N Club Northwestern University Athletics ~ 2003–Present
Northwestern University Alumni Association ~ 2003-Present
National Society of Black Engineers ~ 2000–2003
The Society of Women Engineers ~ 2000–2003
ACTIVITIES
Co-Captain ~ Northwestern University Women’s Basketball Team in the 2002 and 2003 Seasons
Coach ~ High School Girls’ Basketball Summer League
Volunteer / Camp Mentor ~ Professional Athletes’ Camps and Clinics
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