Administrative Executive Assistant
Resume:
LAUREL E. AHEARN
FORT WORTH, TX 76132
************@*****.***
SUMMARY
• Administrative Assistant/Executive Assistant with fourteen years of progressively responsible experience. Provides administrative support and performs all necessary administrative duties to help develop a strong, organized and productive company. Excellent organizational skills with hands-on technical knowledge. Able to work well both independently and in a team-oriented environment. Excellent discretion and judgment and experience handling confidential data in a discreet manner.
COMPUTER SKILLS
Proficient in Microsoft Office including: Word, Excel, Access, and Outlook. Basic PowerPoint.
Digital photography using Adobe Photoshop and Acrobat Writer.
Proficient use in a Fujitsu image scanner using Onbase software to create TIF and PDF documents.
Proficient use in a HP scanner.
Working knowledge of Info-graphics software for security access cards.
Working knowledge of Goldmine and Trashflow database.
PROFESSIONAL EXPERIENCE
D L Parkison Enterprises, LLC, (Rubbish removal company) Newark, NY 2010-2011
Office Manager
• Researched payroll options and then processed weekly payroll for all employees.
• Monitored and paid all tax payments and office bills.
• Generated new hire paperwork and drug and alcohol testing for drivers.
• Analyzed and filed all drivers’ paperwork.
• Processed billing for customers, monthly.
• Generated Sales Tax and Highway Use Tax.
• Monitored vehicle registration and inspection renewals for 7 trucks.
• Gathered and processed all necessary paperwork for overload permits.
• Inputted checks into the computer using software Trashflow and made daily deposits.
• Updated and maintained the customer database in software Trashflow.
• Greeted customers and processed customer Credit card payments.
• Took orders for roll-offs containers from customers and maintained roll-offs containers that were out and ones to be picked up.
• Maintained check registers for two business checking accounts.
• Maintained fuel receipts, dump tickets, office & shop receipts and implemented monthly spreadsheets.
• Purchased office and shop supplies and ran office errands.
• Organized and improved the entire filing system.
• Gathered all necessary paperwork for yearly income taxes and created spreadsheets.
• Created monthly accounts receivable reports and reported data to owner.
Manning & Napier Advisors, Inc., (Investment Advisor Company) Fairport, NY 2005-2007
Administrative Assistant
Provided executive level support to the Senior Vice President of Client Relations and two Vice Presidents of Client Services.
Demonstrated ability to improvise, improve procedures, and meet demanding deadlines. Created letters and mailed clients performance reports and processed special performance reports monthly.
Distributed and created meeting review follow up letters to clients.
Maintained a client/prospect/consultant database and distributed company literature to stimulate client/prospect/consultants interest and sales leads.
Processed monthly expense reports.
Maintained calendar management.
Scheduled meetings with clients/prospects, ordered food and reserved conference rooms.
Organized travel arrangements and itineraries.
Attended and greeted clients/prospects at company seminars.
Helped and facilitated in the process of class action suit checks
Logged all calls, mail and faxed using computer software Citrix.
Wilmorite Property Management, LLC, (Property Management Company) Rochester, NY 2000-2005
Administrative Assistant
Processed all vendor contracts for 14 shopping malls and 9 additional retail, office and residential properties.
Generated and facilitated change orders, purchase orders, and release of liens and capital improvement certificates.
Analyzed all required contractor insurance documentation and maintained and Access database for all records.
Arranged and scheduled meetings for the Director of Operations.
Processed monthly Operations Department committee meeting minutes.
Provided support and handled customer service issues with vendors/contractors, mall office staff and the corporate office.
Assisted as needed for Receptionist, handling all Meridian based switchboard operations.
Resolved housekeeping and maintenance issues at the corporate office, as well as the purchasing of supplies.
Distributed and maintained corporate access key cards.
Researched, analyzed and maintained the purchasing process for corporate level and property level cellular telephone accounts.
Improved office efficiency by reorganizing the filing system.
EDUCATION
Bryant & Stratton Business Institute, Rochester, NY 1998
AOS Degree in Administrative Assistant with Microcomputer option
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