Sales Representative Administrative Assistant

JESSICA DE LEÓN

**** ***** ****** *******, ***. *K • Bronx, NY 10463

646-***-**** • *******.***@*****.***

SKILLS

Bilingual English and Spanish

Detail oriented and organized

Positive and friendly attitude

Strong team working abilities

INTERNSHIP EXPERIENCE

Metropolitan Hospital New York, NY

Administrative Assistant 4/2012 to 6/2012

• Scheduled and rescheduled patient appointments by checking on physicians' schedules and considering emergent situations

• Generated and sent appointment letters and reminders to patients

• Called patients to provide appointment reminders

• Updated patients' information in customized database

• Operated office equipment such as copiers and phone systems, and used computers for computer processing, spreadsheet and database applications

• Set up and maintain electronic and paper filing systems

EXPERIENCE

Paragon Honda Queens, NY

Internet Sales Representative 1/2008 to 1/2010

• Greeted customers upon entering and directed them to appropriate staff members

• Answered phones and provided callers with information, transferred calls, scheduled appointments and took messages

• Called potential customers to discuss the quality of their visit and to encourage them to utilize company's services

• Communicated with clients about various vehicle options and policies

• Maintained up to date and accurate information about vehicles in stock and available features

• Explained financing policies and procedures to potential clients

• Logged customers' information and entered it into database

EDUCATION

Northern Manhattan Improvement Corporation New York, NY

Young Adult Internship Program 2012

14 week internship and professional program focused on job readiness and professional skills, including resume writing and job interviewing, conflict resolution, problem solving, healthy relationships and career development

Louis D. Brandeis New York, NY

High School Diploma 2007

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