Customer Service Sales/Receptionist
Resume:
Ahllam Abushehadeh
*** ** **** ** *** **** Houston, TX 77034
*************@*****.***
Objective
Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational
background, and ability to work well with people, which will allow me to grow personally and professionally. I am
self-motivated and able to work both independently and as collaborative team member
Education
San Jacinto College, Houston, TX
Polk State College, Lakeland, FL
Lake Gibson High School , Lakeland, FL May, 2009
High School Diploma
Experience
CherryBerry Self-Serve Yogurt Bar,
11041 shadow creek pkwy Pearland, TX
November, 2011 to Current
Shift Manager
Earned management trust by serving as key holder,
Responsibly opening and closing store.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Answered questions regarding store and products, while maintaining knowledge of current sales and store
promotions.
Worked as a team member performing cashier duties, product assistance and cleaning while providing
excellent customer service.
Assisted customers in person and via telephone.
Trained new employees by providing knowledge of specific store tasks and policies.
Assisted customers with food selection, inquiries and order customization requests.
Received multiple reviews acknowledging my level of dedication to excellent customer service.Stocked and
rotated inventory regularly.
Dr.Rahims Medical Center, Houston, TX May, 2010 to August, 2010
Receptionist
Interacted with patients, Handled patient payments and insurance. Filling and answer Patient and Doctor calls.
Checked patients into room to be seen by the Doctor.
Hot Kiss, Lakeland, FL November, 2008 to January, 2009
Sales Associate
Assisted Customers to find merchandise.
Handled register.
Store cleanliness.
Opened boxes to inspect clothes and accessories to make sure everything was in good condition for customers.
Skills
Large cash/check deposits
Cash management
Telephone inquiries
Customer service
Team leadership
Experience in sales
Well organized
Strong organizational skills
Creative problem solver
Listening skills
Excellent communication skills
MS Windows proficient
Fast learner
PowerPoint knowledge
Energetic and organized
Excellent people skills
Accomplishments
Greeted and assisted customers.
Answered phones and responded to customer inquiries.
Supervised team of three staff members.
Customer Service
Consistently received positive feedback from guests and created repeat business by developing long-term
relationships with customers.
Handled guest complaints, maintaining a positive dining experience for all rest.
Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
References Available Upon Request
Contact this candidate