CDL Regional Driver, Insurance & Care Coordination
Resume:
Baylen L. Hudson
*** ******* **, ********, ** *6610 954-***-**** *.*********@*****.***
Objective
To meet the standard, as well as, the general policies and procedures of any institution that I become a part of; also, to obtain a position that will allow me to ut ilize my previously acquired skills, while at the same time, offering a chance to grow with newly acquired skills. Education BACHELORS IN ARTS UNIVERSITY OF CENTRAL FLORIDA MAY 2013
•Major: Film Cinema Studies
•Minor: Mass Communication
ASSOCIATES IN ARTS TALLAHASSEE COMMUNITY COLLEGE DECEMBER 2009
•Major: Video Game Programing
•Minor: Multimedia Graphic Design
Experience
REGIONAL DRIVER CDL AMAZON FRIEGHT AFP AUGUST 2026 - PRESENT
●Drop and hook up trailer
●Regional long-distance navigation and delivery
●Manage daily activity logs
●Arrive on time to scheduled pick-ups and delivery
●Safety driving practices as regulated by D.O.T.
DELIVERY DRIVER AMAZON DSP APRIL 2026 – JULY 2026
Local Driver
Manage daily package intake and delivery
Arrive on time to scheduled delivery
Safety adhere to driving practices and route navigation
Customer service and brand representation
Empathy towards customer concerns and resolution
INSURANCE AGENT SENTURE OCTOBER 2024 – MARCH 2026
●Customer Resolutions
●Call Routing
●Medical and Prescription Claims resolution
●Data entry
●Medical Billing and Coding
●Prior Authorization and Referral resolution
●Billing and Accounts Receivable
REGIONAL DRIVER JO MAR DELIVERY APRIL 2024 – SEPTEMBER 2024
●Drop and hook up trailer
●Regional long-distance navigation and delivery
●Manage daily activity logs
●Arrive on time to scheduled pick-ups and delivery locations
●Safety driving practices as regulated by D.O.T.
●Hazmat Endorsement
●Tanker Endorsement
CARE COORDINATOR I ONE CALL JANUARY 2022 – FEBRUARY 2024
●Coordinate and Facilitate the scheduling of Diagnostic Exams for Worker’s Compensation Patients
●Provide telephone customer service via Outbound and Inbound calling
●Critical Thinking and customer resolutions
●Call routing
●Empathy towards customer issues
●Referral Creation and Completion
●Data Entry
●Escalations
CUSTOMER SERVICE REPRESENTATIVE TTEC AUGUST 2021 – DECEMBER 2021
●Provide telephone customer service
●Critical Thinking and customer resolutions
●Call routing
●Empathy towards customer issues
●Claims
●Data Entry
●Licensed health insurance agent
LOCAL TRUCK DRIVER 84 LUMBER MARCH 2021 – JULY 2021
●Local navigation and delivery
●Manage daily activity logs
●Supervise unloading of trailer contents.
●Arrive on time to scheduled pick-ups and delivery locations ● Safety driving practices as regulated by D.O.T.
LOCAL TRUCK DRIVER U.S. EXPRESS SEPTEMBER 2020 – FEBRUARY 2021
●Drop and hook up trailer
●Local navigation and delivery
●Manage daily activity logs
●Supervise unloading of trailer contents.
●Arrive on time to scheduled pick-ups and delivery locations ● Safety driving practices as regulated by D.O.T.
REGIONAL TRUCK DRIVER WESTERN EXPRESS JUNE 2020 – SEPTEMBER 2020
●Drop and hook up trailer
●Regional long-distance navigation and delivery
●Manage daily activity logs
●Arrive on time to scheduled pick-ups and delivery locations ● Safety driving practices as regulated by D.O.T.
OVER THE ROAD TRUCK DRIVER P.A.M. TRANSPORT FEBRUARY 2020 – JUNE 2020
●Drop and hook up trailer
●Over the road long distance navigation and delivery
●Manage daily activity logs
●Arrive on time to scheduled pick-ups and delivery locations ● Safety driving practices as regulated by D.O T.
Skills & Abilities
PROFICIENT IN:
•ADOBE CREATIVE SUITE 3
•ADOBE FLASH
•PHOTO SHOP
•FINAL CUT PRO
EXCELLENT INTERPERSONAL SKILLS AND INTERACT WELL WITH OTHERS
References
Bill Glendale
General Manager
Longwood, FL
CANTEEN
Joyce Weinberg
District Manager
Altamonte Springs, FL
RGIS
Dina Cineus
Owner
Kissimmee, FL
D.C STAFFING, LLC
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