B2B Partner Sales & Business Development Specialist

CHRIS JOHN J. CAPAROSO

Partner & Business Development Specialist

+63-919-***-**** *****************@*****.*** linkedin.com/in/cjcaparoso Pasig City, Metro Manila PROFESSIONAL SUMMARY

Business development and partner management professional with 6+ years of experience across sales operations, channel programs, and business analytics. Known for translating complex partner ecosystems into clear, actionable outcomes, from pipeline visibility to campaign execution. Experienced working across financial services, marketing, customer service, and enterprise sales environments, with a consistent track record of driving engagement and operational accuracy. Currently pursuing an MBA to deepen the strategic perspective already built across multiple industries. CORE COMPETENCIES

Partner & Alliance Management · Revenue Operations & Pipeline Tracking · CRM & BI Analytics (Salesforce, Power BI) C-Suite Reporting & Executive Dashboards · Channel Partner Programs (TD Synnex, Ingram Micro) · Campaign Planning

& Execution

Deal Registration & Renewal Management · Cross-functional Collaboration · Process Optimization · QBR Preparation PROFESSIONAL EXPERIENCE

Insight Enterprises Inc. Jun 2021 – Present

Partner Associate (2021) Partner Coordinator (2023) Senior Partner Coordinator (2025) Partner Specialist (2025 – Present) Partner Specialist Sep 2025 – Present

• Achieved 150% of Q4 2025 Revenue and GP targets through high responsiveness ‘White Glove’ seller support and critical last-minute quote synchronization that recovered a massive enterprise acquisition at close.

• Lead strategic Dell partner initiatives across the commercial sales cycle, accelerating deal velocity, margin improvement, and partner engagement from pipeline to close.

• Prepare and present Quarterly Business Review (QBR) reports, equipping senior leadership with performance insights and forward-looking strategic recommendations.

• Execute coordinated growth campaigns in collaboration with Dell-badged counterparts, converting joint strategies into measurable revenue outcomes.

Senior Partner Coordinator Jan 2025 – Sep 2025

• Engineered the Master Executive Summary Dashboard from scratch, a comprehensive business intelligence tool providing CEO and C-Suite with granular, real-time visibility into total Dell-Insight business health, inventory, and performance metrics.

• Validated and optimized Salesforce pipeline data to ensure forecast accuracy and support data-driven decision-making across the organization.

Partner Coordinator Apr 2023 – Jan 2025

• Managed SLED (State, Local & Education) and Southeast communication channels, ensuring 100% program compliance and serving as tactical backup for Regional Business Development Managers.

• Collaborated with TD Synnex and Ingram Micro to optimize channel performance, streamline inventory updates, and maintain accurate product and campaign data across the partner portal. Partner Associate Jun 2021 – Apr 2023

• Optimized high-volume inbox operations and Dell deal registrations, reducing administrative friction for frontline sellers and ensuring timely, accurate pipeline maintenance.

• Built foundational knowledge of Dell’s partner ecosystem, program structure, and sales workflows, forming the operational backbone for subsequent strategic roles.

Mobile Support Representative Feb 2020 – May 2021

TPG Telecom

• Delivered technical and billing support to Australian customers, resolving complex cases to improve retention and satisfaction scores.

• Contributed to network assurance projects enhancing service quality for international client segments. Marketing Assistant – Project-Based Lead Specialist May 2017 – Jan 2018 20Ten Holdings Inc.

• Reported directly to the VP, contributing to strategic market expansion and high-value client acquisition initiatives.

• Managed and optimized a proprietary database of the Philippines' top 8,000 companies to generate targeted, qualified leads across multiple industry sectors.

EDUCATION

Master of Business Administration (MBA) Aug 2025 – Present Jose Rizal University, Mandaluyong

B.S. Business Administration, Major in Computer Science 2010 – 2014 Jose Rizal University, Mandaluyong

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