Aviation Disassembly and Behavioral Health Technician

D’Mitri Francis

Phone: 240-***-**** Email:*****************@*****.***

Work Experience

Disassembly Line Worker

AeroRepair- Phoenix,AZ

March 2025 to August 2025

As a Disassembly Line Worker, my role was to make sure to remove valve stems from tires to relieve air pressure before placing the tire in the pressing machine in order to help separate the aircraft tire from the rim. My job once the tire and rim were separated, was to further disassemble the rim- removing added weights installed on the rim, rim bolts and valves; as well as washing the rims after disassembly and sorting and arranging the aircraft tires.

Behavioral Health Technician

Core Health Services-Phoenix, AZ

January 2023 to January 2025

As a Behavioral Health Technician, my role required me to exercise on and further develop interpersonal skills, cultural and societal awareness, intervention skills- as well as event planning, and time management skills. Ramp Agent

American Airlines-New York, NY

July 2022 to October 2022

I worked in a team- driven, fast-paced environment where attention to detail was everything and always had to be aware of your surroundings with your head on a swivel. Material handler/Courier

Fedex-East Granby, CT

March 2020 to May 2021

• Responsible for distributing packages and documents for institutions

• Pick up documents and packages from customer's offices or houses and then deliver them to final destinations within the same area.

• Loading and unloading different transport items, recording inventory statuses and making sure deliveries properly match purchase orders.

Material Handler

Fedex-East Granby, CT

March 2020 to December 2020

• Ensuring successful transfer and delivery of goods to intended destinations.

• Sorting packages for delivery, operating heavy machinery, such as forklifts, and hydraulic conveyor belts. Assembly Line Worker

Education

Aviation Maintenance (Trade)

Aviation Institute of Maintenance- Phoenix-Phoenix, AZ January 2025 to Present

Communication Studies (Bachelor of Arts)

Towson University-Towson, MD

July 2017 to May 2019

Liberal Arts (Associate’s Degree in Liberal Arts)

San Jose City College - San Jose, CA

January 2015 to May 2017

Certifications and Licenses

First Aid Certification

Non-CDL Class C

CPR Certification

RBT Certification

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Skills

• Microsoft Office

• Computer skills

• Customer support experience within hospitality industry

• Courier

• Security

• Case management

• Editing

• Phone customer support

• Managing teams in a customer support role - Largest customer support team managed (5 team members)

• Service technician experience

• Care plans

• Microsoft Excel

• Microsoft Outlook

• Research

• Outdoor work

• Managing customer accounts

• Improving customer support response time - Customer support response time improved (6-10%)

• Microsoft Word

• Appointment scheduling

• Inventory control

• Grammar Experience

• Search engines

• Individual consumer customer service

• Computer literacy

• Customer service

• Materials Handling

• Woodworking

• Leadership

• Google Workspace

• Time management

• Conflict management

• Crisis management

• Blueprint reading

• Team management

• Communication skills

• Analysis skills

• Social work

• Behavioral Health

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