Compassionate Medical Office & Childcare Professional
Resume:
Allison Gurley
Lenoir, NC *8645
828-***-**** ****************@*****.***
SUMMARY
Friendly and empathetic professional with extensive experience in childcare, special needs support, and customer- facing roles.. Demonstrates the ability to build strong relationships with families, colleagues, and clients through clear communication and a compassionate approach. Thrives in fast-paced settings while maintaining accuracy and attention to detail. Currently pursuing Associates Degree in Medical Office Administration
●Medical Terminology
●Electronic Health Records
●Medical Billing/Coding
●Organized
●Empathic
●Attention to Detail
EDUCATION
Associate in Applied Science – Medical Office Administration
Caldwell Community College and Technical Institute Hudson, NC
Graduated: May 2026
Associate in Applied Science – Early Childhood Education (Not Completed)
Haywood Community College Clyde, NC
WORK EXPERIENCE
Crew Member
Dunkin' Lenoir, NC
September 2022 – May 2023
●Delivered prompt and friendly customer service in a high-volume, fast-paced restaurant environment
●Processed cash and electronic transactions accurately using point-of-sale (POS) systems
●Managed drive-thru operations, ensuring order accuracy and efficient service times
●Maintained cleanliness and organization of the restaurant in compliance with health and safety standards
Program Assistant Coordinator – Before and After School Program (WAYE Site)
YMCA of Catawba Valley Morganton, NC
May 2022 – September 2022
●Supervised children in a structured before and after school program, ensuring a safe and engaging environment
●Developed and implemented lesson plans and age-appropriate activities for program participants
●Coordinated staff scheduling and assisted the Program Coordinator with daily operations
●Communicated effectively with parents and guardians regarding student progress and program updates
●Maintained accurate documentation and attendance records in compliance with program standards
Lead Teacher
Children's Castle Childcare Newland, NC
August 2018 – May 2022
●Created and implemented age-appropriate lesson plans to support early childhood development and learning objectives
●Trained, mentored, and supervised assistant teachers to ensure consistent quality of care and instruction
●Tracked and documented developmental milestones for each child, communicating progress to parents and guardians
●Maintained full compliance with North Carolina Division of Child Development and Early Education (DCDEE) regulations
●Built strong relationships with families through regular communication regarding children's growth and daily activities
Special Needs Preschool Aide
Hampton Elementary School Hampton, TN
August 2017 – May 2018
●Assisted students with daily activities including feeding, mobility, and personal care in a supportive classroom setting
●Followed Individualized Education Plans (IEPs) to ensure each student received appropriate accommodations and support
●Documented student behaviors and developmental milestones to track progress and inform instructional decisions
●Maintained a safe, inclusive, and nurturing learning environment for students with diverse needs
Receptionist
Furniture Outlet Clinton, TN
August 2014 – February 2015
●Answered multi-line phone calls and directed inquiries to appropriate staff in a professional manner
●Scheduled and coordinated delivery appointments for customers
●Managed inventory tracking and maintained accurate records of merchandise
●Processed customer payments and invoices with attention to accuracy
●Organized and arranged showroom displays to enhance the customer experience
Allison Gurley
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