Substance Abuse Counselor and Residential Program Manager

Keron L Coleman

Queens, NY ***** (***) ***- **** ************@*****.***

Professional Summary

Energetic, self-motivated professional with extensive experience in substance abuse counseling, client advocacy, and interpersonal skills. Highly organized and skilled at working with individuals in recovery, supporting stabilization programs, and maintaining compliance with regulatory standards. Recognized for being a reliable and consistent professional in high demand envirnoments. Core Competencies

Motivational Interviewing · Relapse Prevention · Harm Reduction · Crisis Intervention

· Safety Monitoring · Clinical Documentation · Person-Centered Planning · Trauma-Informed Care · Interdisciplinary Collaboration Professional Experience

Substance Abuse Counselor - Victory Recovery Partners, Hempstead, NY (April 2026 - Present)

-Conduct individual and group therapy for assigned caseload.

-Provide case management for assigned caseload.

-Furnish in-depth psychosocial assessments and screenings to determine appropriateness for treatment and level of care.

-Provide crisis intervention as needed with referrals to assist clients in meeting their treatment plan and goals.

-Maintain appropriate clinical documentation in compliance with OASAS guidelines.

-Document all notes from patient sessions in Electronic Medical Records system Residential Support Associate – Catholic Health, Freeport, NY (Jan 2023 – April 2026)

-Support daily stabilization program operations

-Conduct unit rounds, monitor client safety, and report concerns

-Manage incoming calls and complete telephone screenings

-Maintain program supplies according to infection-control standards Residential Program Manager – HeartShare, Brooklyn, NY (Jul 2022 – Dec 2023)

-Managed daily operations of residential programs for individuals with developmental disabilities

-Oversaw staffing, compliance, program development, and fiscal management

-Ensured safety, goal implementation, and community inclusion activities Patient Transporter – Northwell Health, New Hyde Park, NY (Jul 2021 – Jul 2022)

-Transported patients safely and maintained tracking documentation

-Reported changes in patient condition and ensured proper equipment use Education

FLORIDA METROPOLITAN UNIVERSITY- Business Administration Credentials

CASAC-T

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