Experienced Medical Courier and Logistics Support
Resume:
CHIEF ALBERT SARKODIE
North Plainfield, NJ ****0
******@*****.***
Summary
Diligent and dedicated courier with more than 3 years of experience in timely and safe transportation of medication and medical supplies. With a strong background in logistics and customer service and a proven track record in adhering to safety protocols and maintaining proper vehicle standards. Recognized for efficiency in route planning and reducing delivery times, contributing to improved operational performance.
Skills
Safe Driving
Healthcare knowledge
Problem Solving and Active Learning
Route Optimization
Communication
Time Management
Experience
Medical Courier Springfield, NJ ● February 2022 – August 2026
Independent Contractor for SDS Rx
Ensured prompt and accurate delivery of medication, vaccines and medical equipment to nursing homes and hospices in New Jersey and New York.
Count, scan and verified accuracy of medical packages including items requiring special handling or refrigeration prior to delivery.
Properly loaded and unloaded medical packages and supplies to and from delivery vehicle.
Promoted positive customer service by resolving issues related to medication delays, stats deliveries and returns.
Executed deliveries to healthcare facilities using personal vehicle, ensuring timely service and taking signatures on receipts.
Conducted vehicle inspections and maintained detailed records for compliance.
UPS & Amazon Flex Edison, NJ ● October 2021 – January 2022
Personal Vehicle Driver
Used personal vehicle to deliver a variety of packages to customers at their homes and business locations.
Scanned, loaded and unloaded packages to maintain inventory accuracy to deliver to customers.
Followed OSHA guidelines to minimize exposure risks, and protect deliveries.
Provided prompt and professional service to customers and professionals.
Communicated from the field with supervisor on packages to be picked up and delivered.
Yasarko Press Limited Accra, Ghana ● May 2019 – October 2021
Assistant Manager
Managed employee scheduling to facilitating adequate coverage and overtime work to complete projects.
Supervised and monitored project workflow and employee activities to speed up project completion, productivity and efficiency.
Communicated with customers and made delivery schedules to meet demands and deadlines.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Enhanced process workflows and improving efficiencies by checking work quality and making changes if needed.
Improved client relationships by addressing and resolving concerns, maintaining brand loyalty that boosted customer satisfaction and increased returned customer accounts from 85% to 95%.
Allied Universal Security Bridgewater, NJ ● October 2018 – April 2019
Security Patrol Officer
Patrolled and secured industrial premises to prevent intrusion and ensure equipment and hazardous chemicals are secured.
Oversaw premises to identify security risks to promote employee and visitor safety.
Investigated alarms and disturbances, fire hazards, chemical and water leaks to maintain safety.
Inspected parking lot to verify parking permits and documented vehicles left overnight.
Documented all security-related situations and duties performed during shift.
Circulated among patrons and customers to keep abreast of emergent security situations.
Guarded restricted areas to prevent unauthorized entry.
Akosombo Paper Mill Akosombo, Ghana ● October 2010 – June 2018
Head of Strategic Planning and Development
Effectively negotiated prices on raw materials which saw a reduction in cost of raw materials by 10% annually.
Oversaw the collection, sorting and baling of production materials from our suppliers.
Coordinated with vendors and retail customers on delivery schedules and resolved vendor and customer problems.
Prepared various cost analysis and facilitated changes in procedures to increase efficiencies which kept costs low and minimized wastes, enhancing tracking of materials and equipments and improving inventory control.
Developed employee improvement plans by promoting professional advancement of high potential workers. Four employees were promoted to supervisory roles.
Implemented aggressive strategies to accelerate production that resulted in the company consistently exceeding its production targets by 5% every quarter.
Education and Training
Kean University Union, NJ – May 2012
MBA: Business Administration
Kean University Union, NJ – May 2005
Bachelor of Science: Business Management
Union County College Cranford, NJ – May 2003
Associate of Arts: Computer Information System
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