Seasoned Administrative Professional with Client Focus
Resume:
Casey Beard
Bunker Hill, WV *****
*******@*****.***
Professional Summary
I feel as if I am a highly motivated and committed with proven history of superior performance at individual, team and organizational level who is a team player and always willing to learn from my other co-workers, peers and help wherever needed. Multitasks and prioritizes workloads with little or no supervision.
Minimum 7 years of experience in office administration or related field • Strong proficiency in Excel, Word, email, and other relevant computer applications • Strong work ethic, detail-oriented, organized, professional, dependable, and able to communicate effectively, professionally and efficiently. Work Experience
Nursing
Jefferson Urgent Care-Charles Town, WV
February 2025 to Present
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests and IV drips
• Managed patient medical records by accurately documenting information in electronic health record systems
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• Maintained inventory of medical supplies and equipment to ensure availability when needed
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services
• Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
• Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
• Contributed to a positive work environment through effective communication with colleagues
• Closely monitored inventory levels of vaccines or medications requiring special storage conditions
• Responded quickly during emergencies or urgent situations within the clinic setting
• Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
• Maintained a clean and organized work area to ensure safety and efficiency in daily operations MA
Amherst Family Practice-Winchester, VA
August 2023 to April 2024
1. Responsible for rooming patients and obtaining correct vitals and testing they may need prior to seeing the Physician. Such as: ekgs, ear lavages, hearing test, vision testing, any vaccine that is needed or due. 2. Assisted with all procedures. Responsible for thorough sterilization and labeling and adding any biopsies in correct containers from the specific body part. Assisted with all women health concerns including Pap Smears, STD testing, pelvic exams, IUD and Nexplanon insertion and removals. 3. Order all necessary supplies. DOT physical paperwork and testing. Urine and pregnancy tests, cultures if needed.
Medical Assistant/Family Practice Lead
Selma Medical Associates-Winchester, VA
August 2017 to May 2023
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Assisted physicians and nurses with clinical procedures following safe practices.
• Collected and documented patient medical information such as blood pressure, weight, pulse and oxygen readings.
• Documented patient information in EMR and prepared paperwork for medical staff.
• Monitored office procedures to correct problems and implement proactive improvements for better patient flow for 15 Physicians/Extenders in total plus all nursing staff for all of Family Practice.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Prepared and administered medications to alleviate patient symptoms whether it be intramuscular, subcutaneous or drawing and administering COVID vaccines for Family Practice and Internal Medicine.
• Obtained client medical history, medication information, symptoms, and allergies.
• Accessed EPIC, Labcorp and Genesight for all physicians. Scheduled and monitored all Pre-Operative procedures and results.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted for all of Family Practice nurses, Physicians and Extenders to perform every day duties and ensure patients had all necessary supplies if needed such as: all orthopedic supplies, suture/staple removal kits, all procedural necessities for the physicians/extenders, oxygen/nebulizer supplies, UNNA boot supplies and all vaccines from newborn to adult to travel vaccines.
• Assisted physicians with minor surgeries (including correct labeling of biopsy and specific site) including preparing operating room and sterilizing instruments using the autoclave every evening.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Completed EKG and other tests based on patient presentation in office.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Scheduled and coordinated STAT imaging and referrals for all specialties.
• Implemented care and efficiency improvements to support and enhance office operations.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
• Collected pertinent data and calculations to aid physician in interpreting results. Medical Lead
Winchester Gastroenterology Associates-Winchester, VA March 2008 to November 2013
· Sanitized, restocked, and organized exam rooms and medical equipment.
· Directed patients to exam rooms, fielded questions, and prepared for physician examinations for such a large, busy practice.
· Obtained client medical history, medication information, symptoms, and allergies. Updated all medication and pertinent information provided by the patient.
· Assisted the physician during all Colonoscopies, Endoscopies and Liver Biopsies by noting specific sites, size of mass/polyp found and description of what was found whether benign or with the possibility of something more significant such as malignancy.
· Initiated all medication prior authorizations as well as coordinated all STAT testing, imaging and referrals that were pertinent to the patient and their health.
· Performed Breath Tests and capsule studies to rule out Gastrointestinal concerns.
· Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
· Taught patients about medications, procedures, and care plan instructions.
· Completed clinical procedures and gathered patient data for interpretation by physician. Education
Nursing (College)
Blue Ridge Community And Technical College-Martinsburg, WV High School Diploma
Musselman High School-Inwood, WV
May 2004 to May 2004
Skills
• Documentation review
• Communication platforms
• Personal injury law
• Financial services
• Medical documentation
• Endocrinology
• Appointment scheduling
• Stocking
• Behavioral interventions
• Communication skills
• Computer operation
• Property management
• Collecting samples for laboratory testing
• I take pride in my clinical abilities to communicate and empathize with medical staff, patients and their families.
• Medicaid
• Family medicine
• Call center experience
• Data management
• Research
• Attention to detail
• Microsoft Outlook
• Team management
• Patient interaction
• State healthcare regulations
• Equipment troubleshooting
• Legal research
• Grammar Experience
• Medical terminology
• Phlebotomy
• Emergency room experience
• Medical-surgical
• Employment & labor law
• Epic
• Computer literacy
• ICD-9
• Discharge planning
• Windows
• Written communication
• IV insertion
• OSHA (regulatory compliance area)
• Microsoft Office
• Nursing
• Allergy care
• Mentoring
• Data entry
• Retail sales
• Proficient with multiple EMR systems such as LabCorp and EPIC.
• Microsoft Excel
• Behavioral health
• Experience with children
• Patient observation
• Document management systems
• VPN
• Productivity software
• Ob/Gyn
• Achieving HIPAA compliance
• Google Workspace
• Vaccination administration
• Urgent care
• Managing budgets in a finance role
• Client interaction via phone calls
• Health insurance information
• Women's health and reproductive patient care
• Well versed with physical exams as well as being skilled in performing EKGs, administering vaccines, staple/suture removals, orthopedic bracing as well as casting and providing and/or ordering correct equipment such as wheel chairs, crutches, rollator, walker, etc. Provided wound care whether it be from edema, burns, surgical procedure check-up or colostomy needs.
• Private practice
• Nursing administration
• Multitasking
• Microsoft Word
• macOS
• Typing
• Interpersonal skills
• Training & development
• Administrative experience
• Conflict management
• Leadership
• OSHA
• Anatomy knowledge
• Office experience
• Medical assisting
• Phone communication
• Home & community care
• Minimum 7 years of experience in office administration or related field • Strong proficiency in Excel, Word, email, and other relevant computer applications • Strong work ethic, detail-oriented, organized, professional, dependable, and able to communicate effectively, professionally and efficiently.
• Experienced medical assistance from newborns to elderly.
• Heavy lifting
• Vital signs
• General practice
• EMT experience
• Proofreading
• Clinic
• Front desk
• Records management
• Supervising experience
• Writing skills
• Management
• Organization, time management, multi-tasking and team work is a trait that I hold to be very important to complete tasks and perform patient care to the best of my abilities.
• Proficient with multiple EMR systems such as Anthena, Nextgen and EPIC.
• Sales
• Customer service
• Health insurance authorizations
• Long term care
• Databases
• Computer skills
• Laboratory experience
• Insurance prior authorization
• Expense management
• HIPAA
• Working with people with disabilities
• Pediatrics
• Budget management
• Maintaining patient confidentiality
• Patient care
• Call center agent experience
• Physician’s office experience
• Orthopedics
• Customer support
• Analysis skills
• Word processing
• Phone etiquette
• Phone triage
• Dermatology
• Home health
Languages
• English
Certifications and Licenses
BLS Certification
NRCMA
AED Certification
PA-C
Certified Medical Assistant
RMA
CPR Certification
CNA
State Tested Nursing Assistant
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