Medical Assistant Leader with Clinical & Administrative Expertise
Resume:
CARLA
AMADOR
CONTACT INFO
*************@*****.***
Santa Fe, NM
EDUCATION
Bachelor of Arts, Bachelor of
Science
Spanish & Biology
University of New Mexico
December 2017
Albuquerque, NM
High School Diploma
Saint Michael's High School
May 2013
Santa Fe, NM
SKILLS
Patient Assessment & Vital Signs
Venipuncture & Phlebotomy
EMR Systems & Medical
Documentation
Medical Translation & Patient
Advocacy
Surgical Assistance & Clinical
Procedures
Team Leadership & Staff Training
Problem-Solving & Workflow
Optimization
Project Management
Budgeting
Microsoft Project
Communication Skills
Active Listening
CAREER OBJECTIVE
Compassionate and detail-oriented medical professional with a strong background in patient care, clinical operations, and healthcare administration. Adept at handling high- pressure environments while ensuring exceptional patient support and procedural accuracy. Experienced in collaborating with multidisciplinary teams to enhance healthcare delivery. Bilingual in Spanish and English, providing excellent communication and translation skills to support diverse patient populations. Dedicated to continuous learning and professional development to improve patient outcomes
WORK EXPERIENCE
Project Director
Center of Southwest Culture
May 2023 - February 2025 Albuquerque, NM
Led project planning and execution, achieving alignment with organizational mission while meeting project deadlines and enhancing community engagement.
Spearheaded management of $1M budgets and grants, allocating resources to amplify program impact while upholding financial integrity.
Cultivated strategic partnerships with stakeholders, community leaders, and funding organizations to drive the program's success and sustainability.
Lead Medical Assistant & Patient Counselor
Southwestern Women's Options
May 2020 - May 2023 Albuquerque, NM
Delivered tailored pre-operative counseling and intraoperative assistance, leading to increased patient satisfaction and reduced anxiety during procedures.
Spearheaded patient intakes and scheduling, ensuring timely documentation and enhancing overall patient flow.
Collaborated with physicians during procedures, managed phlebotomy, IV placements, and the administration of medications for enhanced patient care.
Medical Documentation Specialist
Duke City Urgent Care
October 2019 - May 2020 Albuquerque, NM
Collaborated with healthcare providers to enhance the accuracy and promptness of medical documentation, improving patient care processes.
Maintained accurate patient records and ordered lab test, improving clinical workflow efficiency by reducing processing time. Restructured patient intake and coordination of care processes, improving charting efficiency and contributing to enhanced patient satisfaction.
CERTIFICATIONS
CPR & BLS Certified
Medical Apprentice & Mentor
Simplemente Salud
January 2016 - May 2019 Albuquerque, NM
Developed and maintained over 100 patient treatment charts, enhancing care coordination and ensuring seamless communication across healthcare teams.
Conducted comprehensive assessments for patients, ordered targeted lab tests, and analyzed results, contributing to timely diagnosis and improved patient outcomes.
Guided a team of 10 medical apprentices through hands-on training sessions and created engaging training materials that improved skill proficiency and confidence.
Translated a range of patient educational materials into Spanish, enhancing accessibility and understanding for diverse populations, leading to improved patient engagement in their healthcare. Server & Trainer
Santa Fe Bite
June 2010 - October 2019 Santa Fe, NM
Developed seating arrangements and streamlined workflow, resulting in an increase in operational efficiency and a enhanced customer experience.
Designed and led interactive training sessions for new staff on health and safety regulations, customer service excellence, and efficiency strategies.
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