Health Information Management Leader with EHR Expertise

Vanessa Bibbler

Evart, MI 616-***-**** *****************@*****.***

Summary

Health Information Management Lead at Corewell/Spectrum Heath with a focus on Electronic Health Record policy development and implementation. Recognized for outstanding customer service and nominated for the Synergy Award. Proficient in Health Information Management compliance and adept at building strong relationships. Proven track record in streamlining processes and enhancing data management practices. Skills

• HR implementation

• Health information compliance

• Policy development

• Clinical workflow optimization

• Data management

• Health records analysis

• Stakeholder engagement

Experience

HEALTH INFORMATION MANAGEMENT LEAD 10/2003 – Current Corewell/Spectrum Health – USA

• Joined the team as a Resource and advanced to Team Lead within one year.

• Manage a 17-person cross functional team.

• Develop and implement policies and procedures for studies and research, ensuring alignment with Corewell regulations and guidelines.

• Establish and streamline standards and procedures for staff compliance, enhancing production and quality guidelines.

• Designed and implemented a workflow process with Hospital Administrative Assistants for stillborn documentation, improving efficiency in handling sensitive cases.

• Worked as part of the team that evolved the electronic health record at Spectrum Health.

• Mainstreamed the flow for funeral homes requesting death certificates from Butterworth, Blodgett, Helen Devos Children’s Hospital, and Meijer Heart Center to ensure consistent practice.

• Received a nomination for the Synergy Award in 2009, highlighting collaborative contributions to the team.

• Answered, triaged, and scheduled incoming calls related to COVID-19 illnesses; provided customer service support for a high-volume COVID response line.

ITEMS CLERK 09/2001 – 07/2003

Mc Graw Hill Children’s Publishing

• Managed wholesale accounts to streamline return processes and ensure accurate credit receipt.

• Led training sessions for new staff to ensure clear understanding of company policies.

• Trained staff in Grand Rapids on returned item processes based on training received at headquarters in Ohio. Education

Davenport University – Grand Rapids, MI

References

Available upon request

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