Friendly Service Attendant (No Experience Needed)
Resume:
Lakendra Groge
Houston, TX *****
*************@*****.***
Professional Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well- organized with medications and physically fit to handle any client need. Authorized to work in the US for any employer
Work Experience
Shipping and Receiving
UPS-Houston, TX
October 2023 to January 2025
Prepare, package, and label shipments accurately according to UPS standards
• Verify shipping information, weights, and destinations to prevent errors
• Load and unload packages safely, following safety and handling procedures
• Operate basic warehouse equipment (hand trucks, pallet jacks, scanners)
• Sort packages by size, weight, and delivery route
• Maintain a clean, organized, and safe work area
• Track shipments and update records using UPS systems
• Meet fast-paced deadlines while maintaining accuracy
• Follow company policies, safety regulations, and shipping procedures
• Communicate with team members to ensure timely shipment processing Nanny/Caregiver
Family Home Care-Houston, TX
March 2023 to November 2024
Provided attentive, nurturing care for children while supporting their daily routines, safety, and emotional development.
Health Care Provider
Affectionate heart, inc-Houston, TX
June 2024 to September 2024
• I worked as a part-time caregiver providing support with daily living activities and emotional care. My responsibilities included assisting with personal care, preparing meals, helping with light housekeeping, and ensuring a safe and comfortable environment. I also offered companionship, monitored routines, and followed care plans closely. I take pride in being patient, reliable, and attentive to individual needs, and I always focus on treating people with dignity and respect. CSR - Customer Service Representative
Apple-Houston-TX
December 2022 to November 2023
Answering questions about apple products and services providing world class customer service troubleshooting and technical support uncovering customers needs then following through with advised solutions included part time sales of apple products Mac Pizza Mgmt
Dominos insider-Houston, TX
May 2023 to July 2023
Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed multiple tasks simultaneously while providing excellent customer service experience. Handled customer inquiries and complaints in a timely manner. Identified customer needs and provided appropriate solutions. Provided customer service support to customers over the phone and by email. Followed up with customers to ensure their satisfaction. Maintained records of customer interactions, transactions, comments, and complaints. Sales Associate
Macy's-Houston, TX
December 2022 to January 2023
I Welcomed customers with a friendly demeanor, offered product information, and assisted them with finding items. understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
Collections Representative
iQor-San Antonio, TX
June 2022 to December 2022
I’ve helped millions of customers all over the world pay Debts they owe to the company I’ve also helped some customers with questions they weren’t so sure about . Home Health Provider
Medistar provider services-Houston, TX
August 2022 to October 2022
I worked part-time as a caregiver, assisting with daily activities, providing companionship, and ensuring a safe, comfortable environment. I’m patient, reliable, and attentive to individual needs. Education
High school diploma
Atascocita High School-Humble, TX
August 2017 to May 2021
Upper secondary education
Some college
Skills
• Daytime in-home care
• In-home healthcare experience
• Customer service
• Caregiving - Caregiving experience (3-5 years)
• Medication administration
• Patient transport
• Residential housekeeping
• Outdoor work
• Medication management
• Food preparation
• Dementia care (3 years)
• Companionship support
• Alzheimer's care
• Custodial experience
• Assisting with ADLs
• Health monitoring assistance
• Cash handling
• Cash register (2 years)
• Senior care
• Patient monitoring
• English
• Toileting assistance
• Assisted living
• Client communication
• Retail math
• Cash register operations
• Children
• Independent living facility experience
• Writing skills
• Processing cash transactions
• Memory care
• Greeting customers
• Bed making
• Bathing assistance
• Skin care
• Patient care
• Laundry
• Hair styling
• Cleaning
• Experience working with adults with disabilities
• Errand assistance
• Call center experience
• Home care
• Mobile devices
• Providing care for clients - Clients cared for monthly (1-3 people)
• Grocery shopping assistance
• Attention to detail
• Home health
• Home health (10+ years)
• Retail sales transactions
• Sales (3 years)
• Heavy lifting
• Housekeeping assistance
• Working with people with disabilities
• Cooking
• Mobility assistance
• Communication skills (2 years)
• Meal assistance
• Oral hygiene
• Childhood development
• Personal grooming assistance
• House cleaning assistance
• Emotional support for ADL
• Mopping
• Nursing home experience
• Dressing assistance
• Patient incontinence care assistance
• Sweeping
• Patient observation
• Hospitality
• Sales
• Care plans
• Residential cleaning (5 years)
• Care documentation
• Oral hygiene assistance
• Driving
• Meal preparation
Languages
• English - Fluent
Certifications and Licenses
CPR Certification
Basic First Aid certificate, Any valid issuer for CA First Aid Certification
Driver's License
Food Handler Certification
Contact this candidate