Versatile Healthcare Administrative Specialist with Medical Software
Resume:
Pranee Wakefield
Mansfield, OH *****
********************@***********.***
Professional Summary
· US citizen, highly motivated, adaptable, excellent interpersonal and teaming/organizational skills;
·
Certified Dentrix-Dental Accounting Software, Insurance, Clinical Charting and Treatment Presentation; Highly trained in communicating to patients on procedures Authorized to work in the US for any employer
Work Experience
Direct Support Professional
ViaQuest-Mansfield, OH
March 2024 to Present
Resident of group homes with parents of development of disabilities. Administration of medication and behavioral health care.
Health Information Tech II
Health First-Rockledge, FL
September 2021 to March 2024
· Provided expert-level support of all of the Healthfirst hospitals in Brevard County;
· Advanced skills in creating batches, prepping to removed unneeded documents, scanning and QC’ing scanned documents to be loaded for archival purposes and future reference Insurance Claims Specialist and A/R Specialist
Central Florida Dental Centre, LLC-Locations in Mount Dora, The Villages and Oxford January 2020 to August 2021
Front Desk and Office Manager, Cosmetic & General Dentistry College Park, LLC
January 2016 to December 2020
· Scheduling of patients and follow-up reminders;
· Keeping patient records updated including accountts, treatments, insurances and financials;
· Handling/posting &appealing claims; Insurances credentialing;
· Productions and cost control with all insurances and fee-for-service patients;
· Knowledgeable in insurance coverage, including patients’ portions and procedures;
· Supervisory skills, legal knowledge and dental health knowledge;
· Possess ability to present treatment procedures and read X-rays;
· Expert knowledge of collections
Residents Care & Administration of Medications-American Geriatric Care Group, Maxim Healthcare Staffing.-Florida January 2012 to December 2016
· Private 1099, on call for healthcare office coordinator, residents care specialist, home healthcare and hospice care;
· Experience with administration of meds, resident home care, nursing home, nursing agency, assistant living facility; rehab, hospice with patients with Alzheimer's and Dementia;
Editorial Assistant
MW Productions, Inc. and Electronic & Database Publishing, Inc. January 2000 to December 2012
· Editorial assistant for SMW Productions, Inc., and Electronic & Database Publishing, Inc. (related companies);
· Working directly with company’s owner who ran the former company as a literary agency and the latter company as an electronic distributor of eBooks;
· Worked directly for the principals in conjunction with their daily interactions among numerous authors and various publishing companies, including Amacom Books
(the official publishing arm of the American Management Association), John Wiley & Sons Publishers and McGraw-Hill Publishers;
· Handled phone communications, internet research and general office operations, while managing a small office;
Services/Sales Agent
Freelance, Hotel/Hospitalities and Guest
January 1994 to December 2000
· Free-lanced and traveled extensively throughout the world, working in departments of sales, concierge
& front office, sommelier and restaurant supervisor;
· Pan Pacific Hotel
- Carnival Cruise Lines
· GMC-Asia’s Largest Selling Map
- Dusit Thani Hotel (Thailand)
Education
Junior College
Santa Monica College
Johnson & Wales University
Accounting & Marketing Majors
Thonburi Commercial College
Skills
• Customer service
• Health information management
• Cash register
• Medical terminology
• Working with people with developmental disabilities
• Medical records
• Home care
• HIPAA
• Alzheimer's Care
• Office management
• Records management
• Dental receptionist
• Dentrix
• PERSONAL DATA: Bi-lingual in English and Thai; Professional, caring, delicate and
well organized
SKILLS: Excellent software & IT skills. Expert skills in sorting, scanning and QC of
• Search engines
• Account management
• Home health
• Office Administration
• Medication administration
• Communication skills
• Dental office experience
• Caregiving
• Medical office experience
• Driving
• Management
• Dementia Care
• Front desk
• Documentation review
• English
• Infection Control Training
• Insurance verification
• Hospital experience
• Patient care
• Data entry
• Senior care
• Administrative experience
• Computer skills
Certifications and Licenses
Epic Certification
CPR Certification
AED Certification
CNA
Driver's License
Certified Medical Administrative Assistant
July 2024 to July 2025
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