Healthcare interests - seasoned retail leader with 28+ years of
Resume:
Richmond, Texas
***************@*****.***
MARIO FUENTES
OBJECTIVE
To be able to help build business and create a team that is passionate about the business. Will drive profit, top line sales and exceed sales goals. Very competitive and a self-starter. Can work independently or with a team. Love to be a part of a team that is focused and has passion for excellent customer service and excel with any company program.
SKILLS & ABILITIES
I have over 28 years in retail with 20 of that in management. I strive to achieve profit, build trust, have fun and develop people. I have an exceptional standard for service and professionalism. People want to work with me, for me and do business with me. I have experience with internal and external sales. Have experience in logistics, store purchasing and human resources. Have organized many trainings for the district and community events.
EXPERIENCE
ECKERD DRUGS
1997-2001
Store Manager in Corpus Christi, TX
Recognized as a district leader and trainer.
Was given the opportunity to open a brand-new location in Wharton, TX. Became the highest volume store in the district and also the training location for the district. Grew to largest volume in the region and best customer service scores for 3years in a row.
OFFICEDEPOT/MAX
2001-Present
2001-2002 Only store that year that hit sales plan. Also awarded for lowest turnover.
2002- Present -Given the opportunity to open a brand-new proto type store in Katy, TX. Top three in highest volume stores in the district as of 2018 and remains there today.
Multistore manager- 3 locations
Earned highest profit from 2006-2017. Consistently in the top 3 in the district.
Training store from 2020-2025. Helped with 4-6-week training program with all new hired management in the district.
TSA Trusted advisor- Trained to vet clients to get their TSA pre-check. Had to go through a 2-month training and complete a National Background Investigation to be certified.
EDUCATION
DEL-MAR COLLEGE 1990-1994
CORPUS CHRISTI, TX
COMMUNICATION
Have promoted many associates internally to help the district and company. I can train and develop a leadership team that will build talent, drive profit and have a work environment that is conducive to productivity and unity.
LEADERSHIP
Was the Districts community captain for the for numerous years. We are involved with the Assistance League of Houston and Emergency Aid Coalition. I am responsible to organize my district to come out and volunteer time to prepare school uniforms and supplies for over 1500 needy students in the Houston and surrounding area. Also, the Districts NPS Captain (Net promoter Score). Help the district to dive customer survey scores.
REFERENCES
IMARI JACKSON
DISTRICT MANAGER - OFFICE DEPOT
FRANK DELGADO
GENERAL MANAGER - ACADEMY SPORTS
PHIL THOMPSON
MARCIE SPRAYBERRY
REGIONAL DIRECTOR – PDS HEALTH
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