Customer-Focused Healthcare Support Professional
Resume:
Anita Woods
Greenwood, SC *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Cook
Bojangles-Winston-Salem, NC
March 2025 to October 2025
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed Personal Care Assistant (PCA)
Carrollton Assisted Living-Winston-Salem, NC
January 2023 to May 2025
• Assisted clients with daily activities such as bathing, dressing, grooming, and medication management
• Supported clients in physical therapy exercises to improve mobility and strength
• Managed medical appointments, transportation, and medication refills for clients
• Collaborated with healthcare team members to develop individualized care plans for each client
• Provided emotional support and companionship to enhance the well-being of clients
• Attended training sessions on topics such as first aid/CPR techniques and emergency response procedures
• Collaborated with occupational therapists to assist patients in developing fine motor skills
• Implemented strategies that improved communication between patients who had difficulty speaking
• Assisted individuals with personal hygiene tasks including bathing, dressing, and grooming
• Performed light housekeeping duties such as laundry, cleaning, and organizing living spaces Custodian Worker
Supreme Maintenance Organization-Winston-Salem, NC January 2020 to January 2022
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Managed waste disposal in accordance with company policies and regulations
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Followed established safety protocols when handling hazardous materials or chemicals
• Assisted in setting up rooms for meetings or events by arranging furniture and ensuring cleanliness
• Communicated effectively with supervisors regarding any issues or concerns related to custodial duties
• Adhered to all security procedures when entering restricted areas or handling sensitive information/ documents
• Trained new custodial staff on proper cleaning techniques, safety protocols, and company policies Education
High School
Abbeville High
January 1990 to May 1994
Skills
Food service Food safety Food industry Cooking Food preparation Meal preparation Food handling
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