Licensed Nursing Home Administrator and Assisted Living Administrator
Resume:
CHARITY M. CHAMBERS
City of Residence: Sharpsburg, GA
Mobile Contact Phone Number: 678-***-****
Email Address: *******.***********@*****.***
PROFILE SUMMARY
Results-driven Business Office professional with extensive experience of over 30 years in skilled nursing facility operations, specializing in Medicare, Medicaid, Managed Care billing, and accounts receivable management. Proven ability to reduce aging, improve collections, and ensure regulatory compliance with Centers for Medicare & Medicaid Services guidelines and Georgia Department of Community Health requirements. Skilled in financial counseling, revenue cycle optimization, and leading business office teams to support facility financial stability and resident satisfaction. Effective communicator who is disciplined, reliable, organized, energetic, and motivated with a strong work ethic. Exceptional record of management within my current organization and forging partnerships and relationships with residents, residents’ families, fellow peers and external agencies.
PROFESSIONAL EMPLOYMENT HISTORY
Newnan Health and Rehabilitation Center Nov. 2022- March 2026
Ethica Health; Newnan, GA
Licensed Nursing Home Administrator
Regulatory Compliance & Survey Readiness
Ensure facility compliance with OBRA regulations and CMS Conditions of Participation
Report incidents per Georgia Department of Public Health requirements
Implement and monitor QAPI programs
Direct daily operations and budget of the facility (clinical and non-clinical departments)
Ansley Park Health and Rehabilitation Center Sept. 2000 – Nov. 2022 Ethica Health; Newnan, GA
Business Office Director/Financial Controller and Interim Administrator
Maintain and reconcile resident trust accounts and ensure compliance with regulations governing personal funds
Process deposits, withdrawals, and monthly statements and safeguard resident funds per CMS guidelines
Oversee Medicare, Medicaid, Managed Care, and Private Pay billing
Ensure accurate and timely submission of claims
Monitor Accounts Receivable (A/R) and aging reports
Follow up on denied or rejected claims
Coordinate with MDS and clinical teams for accurate reimbursement (PDPM)
Highly knowledgeable in GAMMIS, Keane billing system, Medicare eligibility and billing system, and the Gateway Medicaid system
Breynn Health and Rehabilitation Center May 1986- Sept. 2000
Oceanside, CA
Business Office Director/ Financial Controller
Prepare daily, weekly, and monthly financial reports
Reconcile census with billing system
Monitor cash flow and identify discrepancies
Assist Administrator with budget tracking and financial performance
Oversee Medicare, Medicaid, Managed Care, and Private Pay billing
Ensure accurate and timely submission of claims
Monitor Accounts Receivable (A/R) and aging reports
Follow up on denied or rejected claims
Coordinate with MDS and clinical teams for accurate reimbursement (PDPM)
COLLEGIATE EDUCATION
Delta State University June 1978- May 1982
Cleveland, MS
Bachelor of Science Degree, Business Administration
PROFESSIONAL CERTIFICATIONS AND AFFLIATIONS
Licensed Nursing Home Administrator, State of Georgia
Assisted Living Nursing Home Administrator, State of Georgia
Quality Assurance Performance Improvement, Sponsored by The American Association of Post-Acute Care Nursing Incorporation (AAPACN)
Certified Dementia Practitioner, State of Georgia
Alpha Kappa Alpha Incorporated, Active Member of LaGrange Chapter
REFERENCES ARE AVAILABLE UPON REQUEST
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