Lorraine Felder
Bloomfield, NJ
**************@*****.***
EXPERIENCE:
Pennrose, Edison NJ
Assistant Property Manager – 7/24 – Present
Assistant Property Manager with conducting and documenting annual unit inspections and annual recertification of residents.
Maintains deposits and rental collections
Reviews and screens all applications for Property Managers approval
Prepares leasing checklist and package which includes all required forms,deposits etc.
Inspect apartments for move-in/out condition and turnover status
Monitors landlord-tenant relations and mediates disputes when necessary
Follow up on all incomplete applications.
Notifies tenants of all issues affecting their tenancy
Upload documents in Yardi
Scanning, Filing, Shredding Personal Information
EXPERIENCE:
Newark Housing Authority Section 8
Housing Assistance - 12/22 – 7/24
Explain to applicants and property owners the purpose of the program and agency policies requirement eligibility.
Perform and complete annual recertifications, interims, new admissions, transfers, terminations and rent increases.
Review, correct and ensure the accuracy of recertification monthly.
Ensure that all rent calculations are completed accurately.
Ensure that all documents are present in the participants’ files.
Monitor participant moves and lease terminations.
Create file folders for all applicants (200)
Interview New Applicants
Enter applicants’ information into Elite system.
Make and receive calls.
Verify Status of Applications
Verify all required documents for eligibility.
Follow up on all missing documents.
Process Payments to Landlord
Process Transfers to other housing.
Process Paperwork for Inspection
Scanning, Filing, Copy, Shredding Personal Information
EXPERIENCE:
Passaic Housing Authority Section 8
Housing Specialist - 08/21 – 12/22
Process Recertification Application
Calculate New Rent
Make file folders for all applicants (30)
Interview New Applicants
Enter applicants’ information into ORC system.
Make and receive calls.
Verify Status of Applications
Verify all required documents for eligibility.
Follow up on all missing documents.
Process Rent Changes
Process Payments to Landlord
Process Transfers to other housing.
Process Paperwork for Inspection
Scanning, Filing, Copy, Shredding Personal Information
EXPERIENCE:
Newark Housing Authority Section 8 (CVR)
Housing Specialist - 11/20 – 08/21
Emergency Rental Assistance Program (ERAP)
Assist with In-Bound and Out-bound calls.
Emailed and Mailed applications.
Verify Status of Applications
Verify all required documents for eligibility.
Verify Payment Status
Follow up on all incomplete applications.
Retrieved all documents from Covid Mailbox
Upload documents in Share Point
Scanning, Filing, Shredding Personal Information
EXPERIENCE:
Human Edge – Rutherford, NJ
Digital Media Billing Coordinator – 12/18 – 5/20
Review & Manage Digital Questions Queue on a daily basis.
Create Spread Sheets for multiple invoices with various estimates. (Facebook, Google etc.)
Prisma Invoices added single or multiple with adjustments total of 1-100 invoices on any given day.
Follow up emails are sent to the reconciliation team.
Review digital ordered billed report to ensure that the orders are ready to be billed.
Communicate with the planners and sales team regarding the orders.
Re-invoice Forms are processed and submitted as needed to the sales managers.
Re-set & void orders that upload incorrectly.
Daily communication with Operations, Sales, Finance and Business Managers.
Certification: Housing Choice Voucher Specialist
Education: Berkeley College, West Paterson, NJ / AS Degree
Skills: Microsoft Word/Excel/Outlook/ Elite/SharePoint, Ring, IO/Yardi Voyager, Rent Cafe