Objective
Focused on enhancing employee satisfaction and
engagement to foster a strong, cohesive team that delivers exceptional client experiences. Committed to building lasting customer relationships, driving repeat business, and generating referrals, with the goal of achieving a 15% year-over-year revenue growth.
Employment History
Connell Consulting
Contract AV Specialist February 2025-Present
Delivering audio-visual system design, installation, event production, on-site execution, and technical direction for complex live events. Inspire Event Solutions I Marriott International DFW Director of Event Technology August 2022-February 2025 Lead and direct an audio-visual event technology team to drive revenues from 600K to 2.2 million showing a 100% lift in revenue, year over year. Encore Global I Westin DFW
Director of Event Technology November 2020-August 2022 Transferred to this property to bring team leadership and revenue lifts to a struggling venue. Brought the proper team together and maximized revenues to 1M annually.
Encore Global I Westin & Sheraton Stonebriar Frisco Director of Event Technology October 2019-November 2020 Oversee the operations of (2) hotels, oversee the installation and renovation of combined meeting space of over 35K square feet. Controlling line items and managing a 3.4 million budget. Manage all operations and sales teams, negotiations, proposals, contracts and execution of all events.
Encore Global I Live! By Loews Arlington
Opening Director of Event Technology June 2019-October 2020 Oversee the operations of (2) hotels, oversee the installation and renovation of combined meeting space of over 35K square feet. Controlling line items and managing a 3.4 million budget. Manage all operations and sales teams, negotiations, proposals, contracts and execution of all events.
Encore Global I Gaylord Texas Resort & Spa
Assistant Director of Event Technology March 2017-June 2019 Managed events for this Mega Box hotel venue; gross annual AV revenue of 15M in 2018. (Over 1 800K square feet of meeting and exhibit spaces). Responsible for asset management, event execution with a team of 44 direct reports of hourly and temporary team members. Worked closely with Director to learn P&L, Payroll system, Inventory Control responsibilities, Budgeting, Forecasting, and Capex planning for the property. Worked closely with hotel managers from each department as the liaison to Event Technology.
Four Seasons Resort & Spa
Operations Manager Audio Visual February 2011-September 2014 Phone: 817-***-****
137 Westbrook Ave I Wilmington, NC
Email **************@*****.***
L U C A S C O N N E L L
Operations + Sales + Event Technology
Education
AAS-Business Administration-Business
Tarrant County College
Special Trainings & Certiļ¬cates
Marriott Lighting and Rigging Certiļ¬cation
Information Technology Course Work
Results-driven management professional with
extensive leadership experience in multifaceted event operations. Specializes in customer satisfaction and team motivation, fostering a high-performance culture. Skilled in training, mentoring, and developing teams to consistently achieve weekly goals and deliver
exceptional results.