Healthcare Administrative Specialist with CMA Experience

COURTNEY OVERTON

Manor, TX 512-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

Healthcare administrative professional with Certified Medical Assistant experience supporting referral coordination, insurance verification, and patient access workflows across specialty outpatient settings. Strong communicator with proven ability to track referrals, coordinate with provider offices, and maintain accurate documentation while ensuring HIPAA compliance.

CORE SKILLS

Insurance Verification, Referral Coordination, Patient Intake, Scheduling, EMR Documentation, HIPAA Compliance, Provider & Patient Communication

PROFESSIONAL EXPERIENCE

Certified Medical Assistant – Austin Allergy & Asthma (April 2017 – August 2019)

• Supported daily clinical and administrative operations in a specialty allergy practice

• Supported referral coordination, diagnostic scheduling, and interdepartmental communication

• Verified insurance requirements and assisted with referral documentation

• Prepared individualized allergy extracts with strict attention to safety and accuracy

Certified Medical Assistant – Austin Regional Clinic – Allergy & Asthma (November 2015 – March 2017)

• Roomed and triaged patients while documenting visits accurately in EMR systems

• Coordinated scheduling and supported high-volume clinic operations

• Ensured HIPAA and OSHA compliance

Certified Medical Assistant – Orthopaedic Specialists of Austin (August 2013 – November 2015)

• Managed patient intake, scheduling, and front-office coordination

• Coordinated prescription refills and provider communication

• Supported referrals and diagnostic scheduling

EDUCATION

Medical Assistant Diploma – Everest Institute, Austin, TX

Central Texas Beauty College

Hutto High School

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