Mail Clerk Candidate with Office Support Experience

Coleen Carlisle

P. O. Box ***, Lake Oswego, OR 97034

971-***-**** / ***************@*****.***

EXPERIENCE

Legacy Health 12/30/2024 – 10/15/2025

Tualatin, OR Joel Plata

Telephone: 503-***-**** Released

Security Officer

Check all patients and visitors into the hospital with x-ray machine, metal detector and by hand search.

Look for any potential weapons or issues with those entering hospital.

DPI Specialty Foods 8/21/2019 – 11/08/2024

Tualatin, OR Sue Bargsten

Telephone: 206-***-**** Office/Staff Closure/Reduction

Vendor Relations Support/Sales Administration

Support all new vendors in beginning relationship with DPI

Assist new customers starting with DPI

Assist Account Executives and Sales Reps with new vendors and new customers

Start the process for promotions for vendors

Assist managers with extra projects for food shows and any additional tasks

Experis / Portland Public Schools 3/11/2019 -- 6/28/2019

Portland, OR Amanda Jones

Telephone: 503-***-**** Budget Cut

Records Conversion Technician

Picked up paper files from Portland Public Schools and Delivered to office

Alphabetize all paper files

Scan all paper files for all Portland Public School students into an electronic

format on proprietary software

QA all electronic files

Dealership Performance 360 CRM 3/1/2018 -- 1/22/2019

Wilsonville, OR Lana Matveyeva

Telephone: 800-***-**** Restructuring Office

Client Support Consultant / Client Relations Manager

Phone and email support for end users and clients on proprietary software

Train clients online and onsite on the proprietary software

Began to outline Client Relations Department

Work for clients with Engineering and Development Teams

Manage retention calls to clients

Bonzi Sports Software 12/9/2009 -- 10/1/2017

Tualatin, OR Collin Davis

Telephone: 866-***-**** Relocated Office To Texas

Senior Support Consultant / Assistant Supervisor

Phone, email, live chat support for end users and clients on proprietary software

Account Manager for higher level clients

Set up and manage background check services

Set up and manage merchant account services

Manage retention calls from clients

Manage domain questions from clients

Manage NFS payments with Accounting Team

Manage website art work updates with Design Team

Backup Supervisor

Coleen Carlisle ~ Resume’ ~ Page 2

Dancing Tree Quarter Horses 9/25/2006 -- 12/1/2009

Yamhill, OR Lesley Cummins

Telephone: 503-***-**** Business Closed

Ranch Manager

Oversee all day-to-day operations of quarter horse ranch

Set up computer system for operation

Staff management

Personal assistant to owner

Handle all customer service

First contact for new sales

Schedule and manage all vendor interaction

Compile data for all financial reports and state/federal tax returns

Assist with horses’ training and showing as needed

World Class Communications 6/5/1985 -- 9/1/2006

Headquarters - Seattle, WA Kelly Hola

Telephone: 206-***-**** Better Job Offer

Operations Manager

Manage all day-to-day operations of 24/7 call center

Managed and visited the 2 branch offices in Lake Oswego and Medford, company employees of approximately 185

Responsible for all hiring, promotions and discharge of employees

Plan, coordinate and assign duties to employees

Analyze and identify training needs and staffing plans implemented

Develop and implement employee compensation programs

Compile and submit data for financial reports

Develop and maintain client service policies

Maintain computers and install all software and programming changes

Program account information into proprietary computer system

On call 24/7 to handle staffing, hardware and software issues

Make sales presentations to clients

Coleen Carlisle ~ Resume’ ~ Page 3

Bi-Mart 9/7/1978 -- 12/17/1982

Oregon City Gordon King

Telephone: 503-***-**** Left Due To Major Auto Accident

Cashier / Clerk / Front desk

Shipping and receiving as needed

Involved in all aspects of retail and customer relations

Working with management on training programs for new hires

Cashier and Daily reconciliation’s of cash and credit card transactions

Front Desk Duties: Greeter/New Sales/Returns/Assist Heads of Departments

EDUCATION

Portland Community College

GED earned on 07/26/1985

Went on to take psychology and business classes at PCC

ACHIEVMENTS

Volunteer/Serve at Church

Oregon Pain Management Commission (Appointed for two - four year terms

by Governor Kulongoski)

Ice Hockey Coach

Baseball Umpire

Captain of Women’s Ice Hockey Team and Assistant Captain of Co-ed

Ice Hockey Team

Vice President of Portland Beavers Baseball Club

QUALITIES AND WORK ETHICS

Dependable, responsible, loyal, accountable

Self-confident, organized, self-motivated, attitude of willingness

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