Nora Cepeda
Fontana, CA ***** +1-909-***-**** ***************@***********.***
Work Experience
CNA - Certified Nursing Assistant
Meadows Ridge Care Center Colton, CA
December 2021 to Present
Employee of the month
Assistant
Action medical
June 2014 to November 2017
ad assistant duties
answering phone
filing
insurance verification
keeping up with patients follow up
great communication skills
Education
High school diploma or GED
High school or equivalent
Skills
Sales CPR Office experience Guest relations Experience with individuals from underserved communities Disability services Hoyer lift Medical receptionist Assisting with ADLs Attention to detail Patient personal care assistance Ability to motivate State healthcare regulations English Vital Signs Client interaction via phone calls Scanning Rehabilitation center Research Handling customer inquiries Medical scheduling Driving Processing cash transactions Task prioritization Pet care Balancing cash drawers Computer operation Skilled nursing facility Medical terminology Patience Word processing Centers for Medicare and Medicaid Services
(CMS) Proofreading Writing skills Patient interaction EMR/EHR Experience with individuals with physical disabilities Data entry Group home experience Phone communication Insurance verification Phone answering Typing Problem-solving Clerical experience Google Docs Medical administrative support First aid Maintaining patient confidentiality Medical records Sanitation POS systems Microsoft Word Appointment scheduling Customer communication Animal care Teamwork Payment card processing Employment support for individuals with disabilities GPS Providing product information Long term care HIPAA Time management CPT coding Microsoft PowerPoint Interpretation Medical office experience Cash handling Physical disabilities support Customer service Photocopying Google Sheets Medical Billing Customer support specialist experience Mobile devices Telecommunication Assisted living Personal vehicle (delivery method) Direct support Hospital regulatory compliance Front desk Nursing Empathy Caregiving Working with seniors Working with the veteran population Organizational skills Productivity software Computer skills Communication skills Acute care Microsoft Excel Therapeutic exercise techniques Patient Care Customer inquiry handling Dog handling ICD-10 Languages
Spanish
Bilingual
English
Multilingual
Certifications and Licenses
CNA
September 2019 to July 2026
Driver's License
CDL
CPR Certification
State Tested Nursing Assistant
Additional Information
Authorized to work in the US for any employer