Operations & Sales Leader - 18+ Years in Retail Management

Tanika Magee

Hattiesburg, MS • 601-***-**** • ***********@*****.***

Professional Summary

Results-driven Sales and Operations Leader with 18+ years of experience in retail management, team development, and revenue growth. Proven ability to exceed sales targets, optimize store performance, and lead high-performing teams in fast-paced environments. Skilled in strategic planning, staff training, and delivering exceptional customer service. Recognized for strong leadership, accountability, and operational excellence.

Core Competencies

• Team Leadership & Development

• Sales Growth & Revenue Optimization

• Customer Experience Management

• Operations & Inventory Control

• Staff Scheduling & Labor Management

• Performance Management & Coaching

• Merchandising & Visual Standards

• Conflict Resolution & Communication

Professional Experience

Store Manager – The Home Depot, Hattiesburg, MS

October 2023 – March 2026

• Directed all store operations, including sales, customer service, inventory, and team leadership

• Consistently achieved sales and revenue targets through strategic planning and execution

• Led team meetings to communicate goals, review KPIs, and drive performance improvements

• Managed labor scheduling to align with business demands while maintaining budget compliance

• Developed and coached team members, strengthening performance and engagement Assistant Store Manager – The Home Depot, Hattiesburg, MS March 2020 – October 2023

• Supported daily store operations, including staffing, inventory control, and customer service

• Trained and onboarded new employees on policies, procedures, and service standards

• Partnered with store leadership to execute merchandising strategies that increased sales

• Ensured accurate cash handling and compliance with company financial procedures Assistant Store Manager – Academy Sports + Outdoors, Hattiesburg, MS October 2011 – March 2020

• Supported daily store operations, including staffing, inventory control, and customer service

• Trained and onboarded new employees on policies, procedures, and service standards

• Partnered with store leadership to execute merchandising strategies that increased sales

• Ensured accurate cash handling and compliance with company financial procedures Sales Team Lead – Sears Roebuck, Hattiesburg, MS

August 2006 – October 2011

• Led team to exceed monthly sales goals by an average of 15% over two years

• Mentored and coached sales associates, improving individual closing rates

• Implemented sales strategies that increased lead conversion by 10%

• Conducted performance evaluations and provided ongoing feedback Additional Information

• 18+ years of retail leadership experience

• Strong background in team development and operational efficiency

• Open to transitioning into healthcare or administrative roles

Contact this candidate