Advocacy Driven Caregiver and Remote Coordinator

JENNIFER WHALEY

CHARLESTON, SC · 904-***-****

*****************@*****.***

A stay-at-home mom with years of experience caring for a special needs child has developed a unique, high-level skill set in advocacy, management, and crisis intervention. Seeking a professional remote career opportunity where my diverse background can be applied and enhance the continued growth and success of my employer. Skills to Highlight

● IEP/Academic Advocacy: Collaborated with school districts to develop, monitor, tailored educational services, ensuring compliance with state regulations.

● Logistics & Scheduling: Coordinating medical appointments, therapies, and school schedule changes.

● Crisis Management & Problem-Solving: Effectively managed high-pressure situations, requiring quick thinking, adaptability, and emotional regulation, resulting in improved stability.

● Communication: Develop and maintain consistent, detailed, and ongoing communication with health professionals, schools, and care providers

EXPERIENCE

August 2022 – February 2023

Home Health Aide Mission Care, Mount Pleasant, SC

● Personal Care Assistance: Assisted clients with Daily Activities (ADLs) including bathing, dressing, grooming and feeding to promote independence in their home.

● Reporting Changes: Maintained records of patient care, progress, or conditions to report and discuss observations with the nurse supervisor.

● Medication Management: Reminded clients to take medication on time and assist with self-administration as permitted.

● Health Monitoring & Recording: Monitored vital signs ( blood pressure, temperature, pulse, respiration) and recorded data in client journals or electronic health records (EHR).

● Mobility Support: Assisted with transferring clients from bed to wheelchair and walkers while ensuring safety.

October 2013 – June 2014

School Cafeteria Worker Jennifer Temp Agency,

Charlotte, NC

● Managed high-volume, time sensitive food distribution adhering to strict safety protocols.

● Prepared and served meals, operated kitchen equipment, and managed a point-of-sale system.

● Collaborated with a team of 10+ to coordinate daily logistics in a fast paced environment.

● Managed inventory, tracked supplies, and ensured compliance with health standards.

● Maintained organized and compliant workspace.

February 2009 – October 2011

Medication Technician Spring Arbor Assisted Living, Charleston, SC

● Prepared, administered and charted medications accurately in medical administration records (MAR) for 30+ residents, as prescribed by physicians.

● Liaised with pharmacies for refills, reported changes in resident condition to nursing staff, and updated families, ensured compliance with state and federal regulations.

● Followed strict infection control (OSHA) procedures, properly stored, secured, and disposed of medication and maintained a clean, organized medication cart. CERTIFICATIONS

Certified Medical Assistant June 2011

National Allied Health Test Registry

Turner Job Corps Center May 1996

Certificate in Retail Sales & General Merchandise

Albany, Georgia

EDUCATIONAL BACKGROUND

Centura College November 2008

Medical Assistant Program

North Charleston, South Carolina

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