Senior Product Owner & Delivery Leader

Mansi Srivastava

**** ********* ****, ******, ** 33331

786-***-**** **********@*****.***

Professional Summary

Experienced Product Owner and Program Leader with over 18 years of cross-industry experience delivering complex, high-impact technology projects, including shipboard IT solutions. Proven ability to manage end-to-end product lifecycle—from concept to rollout—across telecommunications and cruise industry environments. Skilled in Agile and Waterfall methodologies, data analytics, and stakeholder alignment. Adept at driving cost-saving strategies, system migrations, and the delivery of digital solutions that enhance customer experience and operational efficiency.

Core Competencies

Product Management

Agile Product Ownership (Scrum/SAFe)

Digital Transformation Initiatives

Cross-Functional Team Leadership

Roadmap & Backlog Management

Business Analytics & KPI Reporting

Cost Optimization & Budget Oversight

Tools: Jira, Asana, Tableau, MS Project

Professional Experience

Associate Director – Reporting & Analytics Verizon Wireless Aug 2024 – Present

Lead enterprise-wide reporting initiatives across 3 business units, improving data accuracy by 15%.

Built and managed channel performance KPIs and COA/COR models to support $500M+ product initiatives.

Delivered pilot effectiveness reports to executive leadership, securing buy-in for nationwide deployments.

Oversaw cross-functional teams and ensured project alignment across technical and business stakeholders.

Associate Director – Financial Operations Verizon Wireless Nov 2021 – Aug 2024

Led migration of 8M subscribers, designing key offers and experiences, and completing ahead of schedule.

Directed in-house OCS platform deployment for 19M subscribers, reducing third-party costs by $25M annually.

Created self-serve Tableau dashboards, decreasing analysis turnaround time by 30%.

Supported global roaming strategy and optimized international off-net costs by 12%.

Director – Carrier Strategy TracFone Wireless Inc., Doral, FL Aug 2017 – Nov 2021

Managed $40M+ technology and finance initiatives for a base of 22M customers across 10 brands.

Spearheaded cost modeling and contract strategy, achieving 8% savings in supplier negotiations.

Partnered with legal teams to mitigate risks in class action lawsuits by delivering strategic analytics.

Enabled 20% improvement in project delivery by optimizing team collaboration and reporting frameworks.

Sr. Manager – Business Intelligence & Innovation TracFone Wireless Inc. Nov 2012 – Aug 2017

Co-invented a patented household data-sharing capability, facilitating a new MVNO brand launch.

Led enterprise analytics and information governance, impacting multi-billion-dollar operations.

Owned end-to-end lifecycle of digital transformation projects, from vendor RFP to UAT, realizing $60M in savings.

Designed financial models to streamline FP&A operations.

Business Analyst Carnival Corporation 2011 - 2012

Developed a unified fuel metrics framework for $1.2B in spend, enabling executive insight into consumption trends and conservation impact across the fleet.

Built an Excel-SharePoint tool to forecast dry-dock capacity by tracking historical and upcoming ship maintenance schedules.

Benchmarked hotel expenses for ships with similar itineraries across three operating companies, driving cost visibility.

Conducted gap analysis between current and future Health, Environment, Safety, and Security (HESS) incident reporting systems to support operational compliance and system improvements.

Earlier Roles

Operations Analyst, Technical Olympic USA – Delivered automation and tool rollouts worth $14M+.

Chemical Engineer, Rallis/DuPont India – Managed process and procurement operations in manufacturing.

Education

M.S., Industrial & Systems Engineering – Florida International University, Miami, FL

B.S., Chemical Engineering – R.V. College of Engineering, Bangalore, India

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