Compassionate Administrative Professional with Funeral Expertise
Resume:
LINDA JOHNSON
Nashville, TN *****
*****************@*****.***
Professional Summary
Honest, reliable, compassionate individual driven to provide excellent service within a professional company and community.
Dedicated and technically skilled business professional with a versatile administrative support skill set, developed through education and experience as a funeral director, secretary, administrative assistant, and personal assistant.
Willing to relocate to: Davidson County, TN
Work Experience
Funeral Director
Chavers Funeral Home-Mount Pleasant, TN
August 2023 to Present
• Consult with families
• Arrange and direct funerals
• Rules and regulations compliance
Cemetery Sales & Service Consultant
Greenwood Cemetery
January 2008 to December 2022
Funeral Director
J. W. Adkins Funeral Home
January 2008 to December 2019
Funeral Director Manager
Johnson’s House of Atena Funeral Home COMMUNICATION January 1992 to December 2006
Convey on a daily basis a welcoming environment powdered with empathy and acceptance. Education
Grand Canyon University-Phoenix, AZ
Mental health and wellness with an emphasis in Grief and Bereavement
(Master's degree)
Computer Science (Bachelor's degree)
High school diploma or GED
Skills
• FUNERAL DIRECTOR/CONSULTANT
• Blackboard
• Medical receptionist
• Computer operation
• Operations management
• Strategic thinking
• Calendar management
• Bookkeeping
• INSURANCE AGENT
• Managing client accounts
• Computer science
• Office experience
• Management
• Call center
• Computer literacy
• PROBLEM-SOLVING
• CUSTOMER RELATIONS
• POS
• Retail sales
• Microsoft Excel
• Hospitality
• Time management
• Team management
• MICROSOFT OFFICE
• iOS (10+ years)
• Attention to detail (10+ years)
• Phone reception
• CRM software
• Tutoring
• Leadership
• OFFICE MANAGEMENT
• EHR systems
• Inside sales
• Live chat
• Appointment scheduling
• UNDERSTANDING OF REGULATIONS
• Key Performance Indicators
• Executive administrative support
• Working with high schoolers
• Google Docs
• Zoom
• Databases
• Research
• Windows
• Medicare
• BUSINESS MANAGEMENT
• HIPAA
• Productivity software
• Basic math
• TECHNICAL SKILLS
• Project coordination
• Word processing
• Event planning
• Medical terminology
• Organizational skills
• Communication skills
• Help desk
• Insurance verification
• Filing
• Mentoring
• Analysis skills
• Public relations
• Writing skills
• Meeting facilitation
• Data collection
• Payroll
• QuickBooks
• Proofreading
• Typing
• Client relationship development
• Hospital experience
• Mac OS
• Computer skills
• GPS
• Accounting software
• Microsoft Access
• CUSTOMER SERVICE
• Microsoft Outlook Calendar
• EMR systems
• Database management
• Math
• Cash handling
• Grammar Experience
• Phone answering
• Problem solving
• Human resources
• Networking
Languages
• English - Fluent
Links
mail.com
Certifications and Licenses
Driver's License
Funeral Director License
CPR Certification
Life & Health Insurance License
Contact this candidate