Aspiring Psychology Major with Leadership Experience
Resume:
Laila A Beck
Dayton, Texas *****
*********@*****.***
Professional Summary:
Strong leadership, communication, and strategic planning skills, seeking a role where I can continue to mentor and inspire players to reach their full potential while contributing to a winning program.
OBJECTIVE
Upon graduation from Dayton High School, I plan to attend Recieve my Associate degree from Brookhaven College. Located in Farmers Branch. I also attended Paul Quinn college to obtain a degree in Psychology with a minor in Health &Wellness with the long-term goal of becoming a professional psychologist
EDUCATION
Brookhaven Alumni( 2023-2024)
Paul Quinn College (undergraduate) 2026
EXPERIENCE
Walmart- Liberty, Texas
Apparel Associate
January 2021- July 2022
●Clear, friendly, and professional communication
●Collaborating well with team members
●Following direction from managers
●Problem-solving on the sales floor
●Adaptability in fast-paced environments
Footlocker- Humble Tx
Sales Associates
September 2022- June 2024
●Exceptional customer service & clienteling
●Product knowledge (fabrics, sizing, fit guidance)
●Building customer loyalty & repeat business
●Handling customer concerns professionally
●Cash handling & POS accuracy
●Inventory management & restocking
●Processing returns/exchanges
●Shipment processing & stockroom organization
●Time management
●Multitasking under pressure
Charlotte Russe
Team Leader
July 2024- January 2026
●Leading and motivating sales associates during shifts
●Training new team members on store procedures and customer service
●Opening/closing procedures (cash counts, store prep, end of shift tasks)
●Supporting managers with daily store operations
●Coordinating floor moves and seasonal reset
●Coaching team members to meet sales and service goals
Customer service skills:
●Excellent customer service
●Strong communication skills
●Active listening
●Product knowledge
●Upselling & cross-selling
●Building customer relationships
Leadership & Work ethic:
●Team leadership
●Training and mentoring new employe
NON-ACADEMIC ACTIVITIES
• USCAA National Championship
• College Volleyball Player D3
• Brookhaven Runner Up 2023
AWARDS:
2nd team all conference x2 2022-23' 2023-24'
3rd in the nation for blocks 2022-23'
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