Store Leadership Executive - Sales & Operations Optimization

…continued…

Richard J. Van Vranken ********@*****.*** • LinkedIn

McKinney, TX 75071 • 615-***-****

Summary

Retail Store Director

Results-driven and customer-focused leader with a track record of success in leading high-performing teams and driving operational excellence in pursuit of enabling organizational growth, sustainability, and transformation. Proven expertise in maximizing sales, improving profitability, and delivering exceptional customer experiences. Skilled in strategic planning, budget management, and driving operational efficiencies. Strong leadership abilities with passion for motivating and developing teams to achieve and exceed targets. Adept at analyzing market trends, implementing effective merchandising strategies, and optimizing store performance. Committed to delivering top-notch service, cultivating customer loyalty, and maintaining a positive brand image. Innovative and adaptable leader dedicated to driving business growth and achieving organizational goals. Equipped with business acumen, financial acuity, and strategic leadership expertise; acclaimed for championing training & development programs. Excellence in identifying areas of improvement, tracking progress, and implementing KPIs in order to boost performance, productivity, and efficiency across all procedures. Areas of Expertise

• Strategic Operations Oversight

• Key Accounts Management

• Key Performance Indicators

• New Business Development

• Cost/Revenue Optimization

• Portfolio Management

• Process Optimization

• Project Management

• Risk/Crisis Management

• Sales & Development

• Retail Operational Management

• Customer Service Management

• Store Management Operations

• Teambuilding & Leadership

• Regulatory Compliance & SOPs

Accomplishments

● Attained impressive weekly sales ranging from $200,000 to $475,000, utilizing over 16 years of experience in various formats.

● Enabled consistent excellence in performance across company, designing/implementing Regional GM/HBC training program.

● Produced exceptional annual sales exceeding $22 million, managing customer service operations in a superstore facility.

● Ensured smooth and efficient functioning, overseeing daily operations of 27 stores in South Carolina and Georgia.

● Boosted sales and profitability by training/developing store managers and personnel across 27 stores. Career Experience

Operations Excellence Manager, Brookshire’s Grocery Co. Oct. 2023-Present Oversee operations in all grocery departments to ensure efficient operations and achieve sales targets. Train and mentor employees on stocking procedures, maintaining store aesthetics, and providing excellent customer service, resulting in improved team performance and customer satisfaction.

• Manage store inventory levels by conducting regular audits, analyzing performance and optimizing stock levels to reduce waste and ensure product availability.

• Develop and implement merchandising strategies to showcase products effectively, drive sales, and enhance the overall shopping experience for customers.

• Plan and execute promotional activities, seasonal displays, and marketing campaigns to maximize sales and attract new customers and enhance visibility.

• Monitor store performance and identify areas for improvement to drive operational efficiencies and shrink waste. Operations/Transportation Supervisor, McLane Distribution 2022 – 2023 Supervise and lead team of operations and transportation staff, including scheduling, training, and performance management. Coordinate and monitor daily operational activities, ensuring timely and efficient execution of tasks. Maintain compliance with company policies, procedures, and regulatory guidelines related to operations and transportation.

● Enhanced efficiency and productivity by developing/implementing operational strategies, procedures, and workflows.

● Identified areas for improvement/executed corrective actions by monitoring and analyzing performance metrics.

● Met operational requirements and optimized productivity by planning and allocating resources effectively.

● Fostered positive and productive culture, resulting in exceptional P&L (Profit and Loss) results. Store Director-Rouses Supermarket, New Orleans, LA 2016 – 2020 Provided strong leadership and direction to store employees, setting performance expectations and fostering customer-centric culture. Ensured store operates in compliance with company policies, procedures, and safety guidelines. Developed and implemented strategies to drive sales and meet sales targets. Monitor/analyze (KPIs) to identify areas for improvement and implement action plans accordingly.

● Directed 10 perishable department managers, ensuring efficient performance and excellence in areas of responsibility.

● Optimized productivity/drove profitability for team of over 100 associates, implementing scheduling/labor control strategies.

● Spearheaded operations of 70K square foot store, achieving/maximizing weekly sales ranging from $450,000 to $900,000.

● Consistently exceeded sales and profit P&L budgets, surpassing targets and delivering exceptional financial performance.

● Developed strong talent pipeline by actively coaching and mentoring junior managers, resulting in outstanding outcomes.

● Achieved/exceeded company goals by evaluating weekly sales projections/merchandising plans.

● Generated impressive annual sales of $30-46 million with remarkable average Gross Profit of 28%. Store Director-Winn Dixie, Navarre, FL 2013 – 2016 Managed store inventory, including ordering, receiving, and merchandising products to maintain optimal stock levels and minimize waste. Oversaw pricing and promotional activities to maximize profitability and attract customers. Ensured exceptional customer service by training and motivating staff to provide personalized assistance and resolve customer inquiries or complaints.

● Fostered cohesive/high-performing team, effectively communicating store expectations/operational guidelines to employees.

● Enabled highest standards of quality/customer satisfaction, demonstrating mastery in executing best practices in center store.

● Repeatedly achieved weekly sales ranging from $200,000 to $400,000, efficiently operating 60K+ square foot store.

● Successfully drove annual sales of up to $18-20 million by overseeing all aspects of supermarket operations. Territory Manager-Kroger Kellogg’s/ Keebler, Nashville, TN 2010 – 2013 Developed/executed sales strategies and plans to achieve sales targets within assigned territory. Built/maintained strong relationships with existing customers, understanding needs and providing exceptional customer service. Identified/targeted new business opportunities within territory, including prospecting and cold calling potential customers.

● Led and optimized management and operational efficiency of 12 stores, including Walmart, Food Lion, and Publix.

● Successfully led team of sales managers/account merchandisers, ensuring smooth operations and driving sales growth.

● Controlled/streamlined ordering process for all Kellogg's products, consistently achieving average weekly sales of $40,000.

● Achieved success as Top Territory Sales Manager, with 3 Walmart stores consistently ranking among top 5 in sales within region. Additional Experience as Store Director; Regional GM/ HBC Merchandising-Bi-Lo GA, SC, TN Education

Central Missouri State University

Naval Special Warfare Leadership Training Albertson’s Store Leadership Program Red Foods Store Director Leadership Counsel Bilo/Winn Dixie Corporate leadership program Kellogg’s Corporate Leadership Rouse’s Marketplace Store Leadership Training Licenses & Certifications

Naval Advance Communications Naval Special Warfare Seal Training Swimmer Delivery Vehicle Operator Navigator Army Airborne Jump School Army Parachute Rigger Deployment Philippines/South Korea/Japan/Guam Military Experience

SEAL Team SDV, U.S, Navy

Seal Delivery Vehicle Team 1 Communications and Intelligence Specialist Top Secret Clearance Crypto Ship to Ship/Ship to Shore Ship to Satellite communication.

Contact this candidate