IT & Procurement Leader with 30+ Years Experience

PANCHAL MAHENDRA CHANDRAKANT

Navi Mumbai, India *******.********@*****.*** +91-996*-****** www.linkedin.com/in/mahendra-panchal-069bab81

Professional Summary

Versatile IT & Procurement Leader with 30+ years of experience in IT infrastructure, facility management, and general procurement (FMG). Proven expertise in vendor negotiations, contract management, project delivery, and compliance. Skilled at optimizing IT assets, streamlining procurement processes, and leading crossfunctional teams to deliver measurable cost savings and operational efficiency.

Key Skills

IT Infrastructure & Asset Management

FMG Procurement & Vendor Management

Contract Negotiation & Rate Agreements

Project Management (Agile/Waterfall)

ISO & ISMS Compliance

Facility Operations & Guest House Setup

AMC/RC Management & Compliance Audits

Team Leadership & Training

Professional Experience

Deputy Manager – Global Procurement Wipro Limited Oct 2019 – Present

Negotiated vendor contracts through Ariba, achieving 10–15% cost savings across FMG procurement.

Spearheaded e-bidding processes for turnkey projects, ensuring transparent competition and best-value deals.

Streamlined purchase request approvals, reducing cycle time by 20%.

Oversaw FMG procurement across five major regions in India, improving vendor relationships and delivery timelines.

Manager – Procurement Vara Infotech Pvt Ltd Aug 2016 – Oct 2019

Established vendor registration and procurement workflows, cutting onboarding time by 30%.

Negotiated annual maintenance and rate contracts, saving 25 lakh annually.

Directed facility management and guest house setup during company expansion.

Supported toll plaza procurement operations, enabling uninterrupted service across multiple sites.

Provided technical support for BPO DMS and scanners, improving uptime by 15%.

Manager – IT 3i Infotech Ltd Oct 2006 – Aug 2016

Directed IT infrastructure for BPO operations across India, ensuring 99.9% uptime.

Architected secure, scalable global infrastructure with MPLS circuits and firewalls, reducing downtime by 25%.

Defined SLAs and escalation protocols, achieving 95% SLA compliance.

Ensured software license compliance, saving 50 lakh annually in potential penalties.

Managed 24x7 on-call schedules as escalation point for mission-critical IT operations.

Manager Genesis Imaging & Allied Technologies Pvt Ltd Oct 2002 – Oct 2006

Transitioned company network from Novell to Windows, reducing downtime by 40%.

Streamlined imaging workflows, cutting processing time by 25%.

Led IT infrastructure administration and client process review meetings.

Implemented innovative infrastructure solutions, enhancing system performance.

Handled PANIndia escalation and corporate implementation for Document Management Software (DMS)

Senior Support Executive Genesis Imaging & Allied Technologies Pvt Ltd Apr 1995 – Oct 2002

Implemented DMS across 35+ major client locations including RBI, SBI, and NSE.

Designed workflow solutions integrating DMS with Lotus Notes and CC-Mail.

Achieved 99% accuracy in scanning and indexing projects.

Applied advanced image compression techniques to optimize storage and retrieval.

Key Achievements

Resolved longpending invoice issues worth 15 crore for EBMPapst India by coordinating across multiple verticals in Wipro Ltd, ensuring timely closure and strengthening vendor relationships. Received formal appreciation from the manager, crossfunctional teams, and the vendor for effective resolution and collaboration

Deployed Document Management Systems across 35+ major client locations, including government offices (RBI, SBI, NSE) and private banks (ICICI Bank, HDFC Bank).

Stabilized IT support division at Genesis by introducing remote desk support, cutting costs and reducing resolution times.

Implemented centralized IT infrastructure at 3i Infotech offices nationwide, enhancing security and lowering operational expenses.

Led IT setup operations across India, establishing VLANs, MPLS circuits, and firewalls for secure connectivity.

Designed global network integration between Chennai, Mumbai, Charlotte, and Napa using IPLC & MPLS circuits.

Built and managed a 300+ seat Airtel hub in Bhubaneswar, with remote support for 26 spokes.

Trained 400+ users in ISMS awareness programs, strengthening compliance culture.

Directed international onsite project setup in China for Capgemini successfully implementing document scanning operations and ensuring seamless global delivery.

Education

Bachelor of Commerce Mumbai University

Technical Expertise

Servers: Windows 2000/2003/2008/NT/IIS/SQL/FTP, Citrix

Networking: AD, TCP/IP, MPLS, DNS, DHCP, VOIP, VPN

Databases: MS Access, MS SQL

Operating Systems: Windows, Linux

Document Solutions: DMS, Imaging Software, OCR

Heavy Duty Document Imaging Scanners

Procurement: Vendor registration, IT procurement lifecycle, AMC/RC management, SAP Ariba Procurement Module

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