Motivated Student with Customer Service Excellence

Motivated and enthusiastic team player that enjoys working and speaking with new people everyday.

Personable and skilled in customer service, attending to the needs of every guest, ensuring a great guest experience. Current undergraduate student at the University of North Texas working to complete bachelor's degree in marketing. Actively seeking internship roles and other roles of employment. Strong communication skills

Customer service

POS systems

Team player

Critical thinking skills

Active listening

Strong interpersonal skills

Proactive and self-motivated

Punctuality

HOTWORX UNT

HG SPLY CO - Trophy club

Trainer Sales Associate

Lead Host/Trainer

Sales representative for studio memberships Daily out reach and sales calls to new leads. Studio tours and in depth information on saunas and studio. Sold various retail items offered by the studio. Social media marketing via TikTok and Instagram. Monthly targets met for memberships and retail sold. Trained 8+ new hires to become successful hosts. Managed boards to ensure the server rotation and restaurant flow was always running smooth. Handled phone calls with guests. Assisted guests for parties of 50+ to reserve BEO’s. Welcomed and assisted 50+ guests per day. Terry Costa Internship

Secondary School

University of North Texas - Marketing Major

Prom and Bridal Sales Consultant

Byron Nelson High School

2024 - now

Expected Graduation - May 2028

Advised customers on prom, bridal, and formal wear to suit their personal style, body type, and event requirements. Provided personalized customer service experiences from first fitting to final sale to ensure a positive and high quality experience in high-volume periods. Maintained knowledge of current fashion trends and product lines to make informed recommendations. Met and exceeded daily and monthly sales targets through upscaling accessories and other services. Worked as part of a high performing team during the company's highest revenue year on record. Dec 2024 - April 2025

November 2024 - March 2025

June 2023 - August 2024

PROFILE

+1-405-***-**** · ******.*******@*****.*** ·

Alexis Gonzalez

PROFESSIONAL EXPERIENCE

EDUCATION

KEY COMPETENCIES

2020-2024

ACTIVITIES

Alpha Phi

Gamma Eta Chapter

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